Technical Service Bulletins

A/C Compressor
- 87-18-10 - A/C Compressor Replacement, GFF Required Regardless Of Concern And Flush Requirement (GROUP 87, NO. 18-10)
- 87-18-11 - Refrigerant Recovery Printout/All Refrigerant Circuit A/C Repairs (GROUP 87, NO.17-08)
Accessories & Equipment
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- IPOD Connection Tip (TT 91-13-05)
Accessories Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Comfort Module (J393) Or BCM (J519) Replacement (CTT 57-16-02)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- Proper Win Module Identification Before Replacement (V281202)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Customer May Experience A Discharged Battery (GROUP 27, NO. 14-01)
- Engine Change Oil Indicator Message On Prematurely (U.S. Only) (V171301)
- IPOD Connection Tip (TT 91-13-05)
- BLUETOOTH® System Identification (V911222)
- Instrument Cluster Production Mode (TT 90-11-10)
- Loss Of Communication On Can C Bus Or Interior High Speed (IHS) Bus, Cluster Warning Lights May Be On, Windshield Wipers Or Head Lights May Be On And Cannot Be Shut Off (TT 97-12-04)
- Update Programming Hands Free Module Customer Satisfaction Enhancements (GROUP 91, NO. 12-13)
- BLUETOOTH® Unable To Stream Music Using IPHONE®, IPAD, IPOD Touch, IOS 5.0 (GROUP 91, NO. 12-07)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Fuel Sending Unit Replacement (TT 20-11-03)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Accessory Drive Belts
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Air Bag, SRS
- 69-19-01 - Airbag/Pyrotechnic Safety Belt Deployment Inquiries (U.S. Only) (GROUP 69, NO. 97-07)
- All Models - Air Bag Module Replacement/Testing (CTT 69-08-01)
Anti-Lock Brakes
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
Anti-Theft Systems
- Comfort Module (J393) Or BCM (J519) Replacement (CTT 57-16-02)
- Immobilizer 4 (Download) - Adapting Keys After Vehicle Lock Set Replacement (CTT 96-14-01)
- Adapting Keys After Vehicle Lock Set Replacement (TT 96-14-02)
- Flip Key - Key Blade Sticks Or Binds When Opening Or Closing (TT 57-13-02)
- Power Sliding Door Will Not Power Close And Makes A Clicking Noise (GROUP 58, NO. 12-04)
- Passive Entry And/Or Keyless Go - Key Adaptation Tip (TT 57-12-09)
Automatic Trans
- 37-18-02 - Automatic Transmission Fluid Requirements (GROUP 37, NO. 18-02)
- Transmission Simulator Information (CTT 37-11-02)
- Automatic Transmission, Determining Repair Versus Replacement (V371001)
- Update Programming, Shift Improvements, Various Customer Concerns When Using E85 Gasoline (GROUP 01, NO. 12-17)
- Transmission Harsh Shift Concerns (TT 37-12-01)
- Transmission Simulator Information (TT 37-11-06)
Auxiliary Emission Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (TT 97-14-02)
- Oxygen Sensor Fault Codes (CTT 01-01-01)
- Squeaking Noise Coming From The Engine At Idle (TT 24-13-05)
- Mil On DTC P0108 Manifold Absolute Pressure Sensor Circuit High Stored In ECM Fault Memory (GROUP 01, NO. 13-08)
- Update Programming, Shift Improvements, Various Customer Concerns When Using E85 Gasoline (GROUP 01, NO. 12-17)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Erasing DTCS In The ECM Memory (TT 24-11-05)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Body Electrical
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (TT 97-14-02)
- Data Link Connector (DLC) Pin Assignment (TT 97-12-02)
- Wire Terminal Information (TT 97-11-01)
Body Interior
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Comfort Module (J393) Or BCM (J519) Replacement (CTT 57-16-02)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- Proper Win Module Identification Before Replacement (V281202)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Customer May Experience A Discharged Battery (GROUP 27, NO. 14-01)
- BLUETOOTH® System Identification (V911222)
- Update Programming Hands Free Module Customer Satisfaction Enhancements (GROUP 91, NO. 12-13)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Brakes Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Charging Systems
- Wire Terminal Information (TT 97-11-01)
Collision/Avoidance
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
Communication Devices
- Pairing Of Android Phones (TT 91-11-16)
- BLUETOOTH® System Identification (V911222)
- Update Programming Hands Free Module Customer Satisfaction Enhancements (GROUP 91, NO. 12-13)
- BLUETOOTH® Unable To Stream Music Using IPHONE®, IPAD, IPOD Touch, IOS 5.0 (GROUP 91, NO. 12-07)
- VOLK-L Kit Installation (TT 91-11-18)
Cooling System (Mechanical)
- Coolant Pump - Preventive Measures During Replacement (GROUP 19, NO. 17-02)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Electronic Steering
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
Engine Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- Proper Win Module Identification Before Replacement (V281202)
- Mil On, DTCS P0300, P0302, P0304 Or P0306 Stored In ECM Fault Memory (V151502)
- 2009-2014 Fuel Line Connections (CTT 20-14-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (TT 97-14-02)
- Oxygen Sensor Fault Codes (CTT 01-01-01)
- Mil On DTC P0108 Manifold Absolute Pressure Sensor Circuit High Stored In ECM Fault Memory (GROUP 01, NO. 13-08)
- 3.6L - Fault Codes P06DD, P000D, Or P0390 After Cylinder Head Replacement (TT 15-12-01)
- Mil On, Fault P0300, P0301, P0302, P0303, P0304, P0305, And/Or P0306 Stored In Pcm (TT 15-12-03)
- Update Programming, Shift Improvements, Various Customer Concerns When Using E85 Gasoline (GROUP 01, NO. 12-17)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Win Module Identification (TT 28-12-01)
- Fuel Sending Unit Replacement (TT 20-11-03)
- Erasing DTCS In The ECM Memory (TT 24-11-05)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Entertainment Systems
- IPOD Connection Tip (TT 91-13-05)
- Satellite Radio Overview (V911012)
- Radio Anti-Theft Codes (GROUP 91, NO. 13-08)
- BLUETOOTH® System Identification (V911222)
- Software Enhancements For Radio Model RHR (GROUP 91, NO. 13-02)
- Update Programming Hands Free Module Customer Satisfaction Enhancements (GROUP 91, NO. 12-13)
- BLUETOOTH® Unable To Stream Music Using IPHONE®, IPAD, IPOD Touch, IOS 5.0 (GROUP 91, NO. 12-07)
- Cd Player Diagnosis Overview (GROUP 91, NO. 11-25)
- Rcd 310 Radio - Aux Operation (TT 91-11-13)
- Satellite Radio Lineup Changes (TT 91-11-12)
Exterior Body Panels
- 55-15-03 - Hood, Under Hood Not Painted Body Color (V551203)
- 00-18-05 - Squeaks, Rattles, And Noise, Repair Materials (GROUP 00, NO. 18-05)
- 2009-2014 Fuel Line Connections (CTT 20-14-01)
Exterior Lights
- Cluster Warning Lights Coming On, Windshield Wipers Will Not Turn Off, And/Or Headlights Will Not Shut Off (TT 97-12-05)
- Loss Of Communication On Can C Bus Or Interior High Speed (IHS) Bus, Cluster Warning Lights May Be On, Windshield Wipers Or Head Lights May Be On And Cannot Be Shut Off (TT 97-12-04)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Front Suspension
- 40-16-01 - Strut Or Shock Absorber Leak Assessment (GROUP 40, NO. 16-01)
- Front Brake Judder And/Or Vibration (V461404)
Fuel System
- Installation Instructions For Fresh Air Line During CCTA-CBFA Intake Manifold Replacement (GROUP 24, NO. 17-06)
- 2009-2014 Fuel Line Connections (CTT 20-14-01)
- Oxygen Sensor Fault Codes (CTT 01-01-01)
- Fuel Sending Unit Replacement (TT 20-11-03)
Fuses & Circuit Breakers
- Wire Terminal Information (TT 97-11-01)
Gauges & Instrument Panels
- Engine Change Oil Indicator Message On Prematurely (U.S. Only) (V171301)
- Instrument Cluster Production Mode (TT 90-11-10)
- Loss Of Communication On Can C Bus Or Interior High Speed (IHS) Bus, Cluster Warning Lights May Be On, Windshield Wipers Or Head Lights May Be On And Cannot Be Shut Off (TT 97-12-04)
- Fuel Sending Unit Replacement (TT 20-11-03)
Headlights
- Cluster Warning Lights Coming On, Windshield Wipers Will Not Turn Off, And/Or Headlights Will Not Shut Off (TT 97-12-05)
- Loss Of Communication On Can C Bus Or Interior High Speed (IHS) Bus, Cluster Warning Lights May Be On, Windshield Wipers Or Head Lights May Be On And Cannot Be Shut Off (TT 97-12-04)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
HVAC Control Systems
- 87-18-10 - A/C Compressor Replacement, GFF Required Regardless Of Concern And Flush Requirement (GROUP 87, NO. 18-10)
- 87-20-02 - Refrigerant Leak Diagnosis Using Nitrogen (GROUP 87, NO. 20-02)
- 87-18-11 - Refrigerant Recovery Printout/All Refrigerant Circuit A/C Repairs (GROUP 87, NO.17-08)
- HVAC System Intermittently Blows Cold Regardless Of Setting (GROUP 87, NO. 14-08)
Ignition Switch/Steering Lock
- Immobilizer 4 (Download) - Adapting Keys After Vehicle Lock Set Replacement (CTT 96-14-01)
- Adapting Keys After Vehicle Lock Set Replacement (TT 96-14-02)
- Flip Key - Key Blade Sticks Or Binds When Opening Or Closing (TT 57-13-02)
- Passive Entry And/Or Keyless Go - Key Adaptation Tip (TT 57-12-09)
Infotainment
- Replacement Unit Functionality Incorrect (CTT 91-14-04)
- RNS 510 Navigation Units - Wrong File Format Error With SD Card (CTT 91-10-01)
- RNS 315 Navigation - BLUETOOTH MODULE LOCATION (TT 91-11-14)
- GPS Antenna Concerns (TT 91-11-19)
- BLUETOOTH® System Identification (V911222)
- Navigation / GPS Antenna Location (TT 91-12-06)
Interior/Exterior Trim
- 00-18-05 - Squeaks, Rattles, And Noise, Repair Materials (GROUP 00, NO. 18-05)
- Rattle, Tick Or Squeak From The Instrument Panel Area (GROUP 51, NO. 14-01)
- Rear Cargo Lamp Loose Or Falls Out When Closing Rear Lift Gate (V961401)
- Sliding Door Trim Contacting Vehicle Rear Quarter (GROUP 58, NO. 12-03)
Interior/Illumination Lights
- Rear Cargo Lamp Loose Or Falls Out When Closing Rear Lift Gate (V961401)
- Cluster Warning Lights Coming On, Windshield Wipers Will Not Turn Off, And/Or Headlights Will Not Shut Off (TT 97-12-05)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Lubrication System
- Engine Change Oil Indicator Message On Prematurely (U.S. Only) (V171301)
- PENTASTAR Engine Oil Filter Application Reference (GROUP 17, NO. 13-04)
- 3.6L - Fault Codes P06DD, P000D, Or P0390 After Cylinder Head Replacement (TT 15-12-01)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Mechanical
- Mil On, DTCS P0300, P0302, P0304 Or P0306 Stored In ECM Fault Memory (V151502)
- Engine Change Oil Indicator Message On Prematurely (U.S. Only) (V171301)
- PENTASTAR Engine Oil Filter Application Reference (GROUP 17, NO. 13-04)
- Hydraulic Versus Mechanical TENSIONERS (TT001-13)
- 3.6L - Fault Codes P06DD, P000D, Or P0390 After Cylinder Head Replacement (TT 15-12-01)
- Mil On, Fault P0300, P0301, P0302, P0303, P0304, P0305, And/Or P0306 Stored In Pcm (TT 15-12-03)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Mechanical - Hydraulic
- Front Brake Judder And/Or Vibration (V461404)
- Uneven Rear Brake Pad Wear 2009-2012 ROUTAN (Vehicles Built Before 3/24/2012) (TT 46-13-01)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Mirrors
- Passenger Outside Mirror Tilt In Reverse And Auto Dimming Feature (TT 66-09-02)
Passive Restraints
- 69-19-01 - Airbag/Pyrotechnic Safety Belt Deployment Inquiries (U.S. Only) (GROUP 69, NO. 97-07)
- Third Row Seating (TT 72-08-02)
Procedures
- Proper Removal Of Engine Cover To Avoid Breakage (V151203)
Restraints Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Seats
- Customer May Experience A Discharged Battery (GROUP 27, NO. 14-01)
- Third Row Seating (TT 72-08-02)
Starter
- Customer May Experience A Discharged Battery (GROUP 27, NO. 14-01)
- 2009-2014 ROUTAN - No Crank/No Start - Starter Will Not Engage And There Are No Related Codes (TT 27-13-02)
- Battery Testing Info - 2009 - 2014 ROUTAN (TT 27-11-03)
- Battery, Use CCA When Testing With The MIDTRONICS MCR-340, MIDTRONICS In-Charge 940 (Inc 940), Or Vas-6161 (V271202)
Steering Column
- Steering Wheel Off Center (CTT 44-16-01)
- Steering Wheel Off Center (TT 44-13-04)
Steering Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Sun Roof/T-Top/Convertible Top
- Sunroof Opens But Will Not Close And / Or Cycles Back To Open And / Or Sunroof Glass Scratched (GROUP 60, NO. 13-02)
Suspension Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- 40-16-01 - Strut Or Shock Absorber Leak Assessment (GROUP 40, NO. 16-01)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Tire Pressure Monitoring System Diagnosis (TT 44-11-04)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
System
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- Proper Win Module Identification Before Replacement (V281202)
- Mil On, DTCS P0300, P0302, P0304 Or P0306 Stored In ECM Fault Memory (V151502)
- 2009-2014 Fuel Line Connections (CTT 20-14-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (TT 97-14-02)
- Oxygen Sensor Fault Codes (CTT 01-01-01)
- 2009-2014 ROUTAN - No Crank/No Start - Starter Will Not Engage And There Are No Related Codes (TT 27-13-02)
- Squeaking Noise Coming From The Engine At Idle (TT 24-13-05)
- Mil On DTC P0108 Manifold Absolute Pressure Sensor Circuit High Stored In ECM Fault Memory (GROUP 01, NO. 13-08)
- 3.6L - Fault Codes P06DD, P000D, Or P0390 After Cylinder Head Replacement (TT 15-12-01)
- Mil On, Fault P0300, P0301, P0302, P0303, P0304, P0305, And/Or P0306 Stored In Pcm (TT 15-12-03)
- Update Programming, Shift Improvements, Various Customer Concerns When Using E85 Gasoline (GROUP 01, NO. 12-17)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Win Module Identification (TT 28-12-01)
- Fuel Sending Unit Replacement (TT 20-11-03)
- Erasing DTCS In The ECM Memory (TT 24-11-05)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Transmission Control Systems
- 01-18-12 - Software Version Management (GROUP 01, NO. 18-12)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- BLUETOOTH Disabling While Performing Module Updates (CTT 01-14-01)
- Transmission Simulator Information (CTT 37-11-02)
- Update Programming, Shift Improvements, Various Customer Concerns When Using E85 Gasoline (GROUP 01, NO. 12-17)
- Saving A GFF Log (TT 00-12-04)
- Unable To View Diagnostic (GFF) Logs With Internet Explorer 9 (TT 00-12-03)
- Transmission Harsh Shift Concerns (TT 37-12-01)
- Transmission Simulator Information (TT 37-11-06)
- Control Module Updates (TT 00-11-11)
- GFF System Test (TT 01-11-07)
Wheel Alignment
- 44 Wheel Alignment (GROUP 44, NO. 20-73)
Wheels & Tire System
- Tire Dressing For Vehicle Detailing (TT 50-14-01)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
- Tire Pressure Monitoring System Diagnosis (TT 44-11-04)
- 2012 - Tire Chain Information (CALIFORNIA Dealers Only) (09/01/2011)
Window Motors & Regulators
- 64 Exterior Glass Cleaning (GROUP 64, NO. 17-41)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Wiper/Washer Systems
- Loss Of Communication On Can C Bus Or Interior High Speed (IHS) Bus, Cluster Warning Lights May Be On, Windshield Wipers Or Head Lights May Be On And Cannot Be Shut Off (TT 97-12-04)
- Courtesy Vehicle Check, U. S. Only (GROUP 00, NO. 12-04)
Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)
- 00-18-05 - Squeaks, Rattles, And Noise, Repair Materials (GROUP 00, NO. 18-05)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (CTT 97-16-01)
- Damage To Data Link Connector (DLC) From Aftermarket Devices (Cannot Communicate With Vehicle OBD System) (TT 97-14-02)
- Data Link Connector (DLC) Pin Assignment (TT 97-12-02)
- Wire Terminal Information (TT 97-11-01)