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Air Spring Shock Absorber And Level Control System, Troubleshooting: Notes

WARNING: This page is about a different car, the 2017 Volkswagen Touareg, 2016 Volkswagen Touareg, and 2015 Volkswagen Touareg. However, it is still accessible from the selected car via links, so may be relevant.
Condition Verification Possible Causes Corrective Action
    Leakage at air spring shock absorber Repair the air spring shock absorber front. Refer to AIR SPRING SHOCK ABSORBER, REPAIRING rear. Refer to REAR AIR SPRING SHOCK ABSORBER, REPAIRING
>>Creeping<< loss of pressure vehicle sits crooked after a longer time period Observe level over longer time period and identify leakage using commercially available leak-detection spray. Refer to Perform the following test under these conditions:  Leakage at air lines Servicing the air line. Refer to AIR LINE, SERVICING .
    Leakage at the pressure retaining valve Replace the pressure retaining valve Front. Refer to PRESSURE RETAINING VALVE, REMOVING AND INSTALLING , Rear. Refer to PRESSURE RETAINING VALVE, REMOVING AND INSTALLING .
Vehicle sits crooked no leakage Perform Guided Fault Finding with the Vehicle Diagnostic Tester. Level control system sensor malfunctioning Replace level control system sensor front. Refer to FRONT LEFT/RIGHT LEVEL CONTROL SYSTEM SENSOR -G78- / -G289-, REMOVING AND INSTALLING . Rear. Refer to LEFT/RIGHT REAR LEVEL CONTROL SYSTEM SENSOR -G76- / -G77-, REMOVING AND INSTALLING .
Linkage or bracket of level control system sensor is bent
Vehicle sits too high, cannot be lowered 1.) Check whether vehicle has sufficient ground clearance Vehicle has bottomed out  
2.) Check air lines and line routing Air line plugged, pinched or frozen Make sure the air line is inserted far enough into the pressure retaining valve Repair kinked air lines. Refer to AIR LINE, SERVICING . Clean out frozen or plugged air lines with compressed air
3.) Perform Guided Fault Finding with the Vehicle Diagnostic Tester. Exhaust valve or air spring valve malfunctioning  
Vehicle sits crooked and cannot be raised or can only be raised very slowly 4.) Perform Guided Fault Finding with the Vehicle Diagnostic Tester. Inspection of electrical system relays, harness connectors, wiring and fuses  
5.) Identify leakages at pressure reservoir using commercially available leak-detection spray Pressure reservoir defective/leaking Replace the pressure reservoir. Refer to PRESSURE RESERVOIR, REMOVING AND INSTALLING .
Air line or connections to pressure reservoir defective/leaking Service the air line. Refer to AIR LINE, SERVICING .
6.) Perform Guided Fault Finding with the Vehicle Diagnostic Tester. Exhaust valve defective/leaking/open Replace the Adaptive Suspension Valve Block -NX7-. Refer to Adaptive Suspension Valve Block -NX7-, REMOVING AND INSTALLING .
Switch-over valves defective/leaking/open Replace the compressor Refer to COMPRESSOR WITH Adaptive Suspension Valve Block -NX7-, REMOVING AND INSTALLING .
7.) Identify leakages at the compressor using commercially available leak-detection spray Compressor leaking Replace the compressor Refer to COMPRESSOR WITH Adaptive Suspension Valve Block -NX7-, REMOVING AND INSTALLING .
8.) Identify leakages at the air spring shock absorber using commercially available leak-detection spray Leaking air line, connections, pressure retaining valve or air spring Repair the air spring shock absorber
9.) First check points 5-8. If no problems are found, the compressor is malfunctioning Compressor malfunctioning Replace the compressor Refer to COMPRESSOR WITH Adaptive Suspension Valve Block -NX7-, REMOVING AND INSTALLING .
>>Quick<< pressure loss Vehicle level is uneven, when attempting to change vehicle level, air escapes audibly from defective air spring Air spring is defective Repair the air spring shock absorber Front. Refer to AIR SPRING SHOCK ABSORBER, REPAIRING . Rear. Refer to REAR AIR SPRING SHOCK ABSORBER, REPAIRING .
Air line is torn off Servicing the air line. Refer to AIR LINE, SERVICING .

Front Air Line Installation Position

Fig 1: Front Air Line Installation Position
GWWN43-10098Courtesy of VOLKSWAGEN GROUP OF AMERICA, INC.

The air line has two markings.

Insert the air line until the front marking -arrow A- is completely covered by the union nut.

Ensure that only the second marking -arrow B- on the air line is visible.

Rear Air Line Installation Position

Fig 2: Shrinkable Tubing -2- Is In Contact With The Union Nut -1-.
GWWN43-10099Courtesy of VOLKSWAGEN GROUP OF AMERICA, INC.

The rear air line is covered with shrinkable tubing.

-- Insert the air line until the end of the shrinkable tubing -2- is in contact with the union nut -1-.

The end of the shrinkable tubing may be a maximum of 2 mm in front of the union nut.