Shock Absorber Noises

Shock absorbers are frequently rejected and exchanged because of rumbling noises. Examinations on the test stand and vehicle have shown that there was not complaint with approximately 70% of the rejected shock absorbers. The replacement was not justified.

With complaints that are interpreted as rumbling or knocking sounds, proceed as follows.

-- Determine where, when and how the sounds change during a road test on a dry stretch of road with irregularities with the customer.