Back Over Prevention:Software (25V082000)

BACK OVER PREVENTION:SOFTWARE

NHTSA RECALL BULLETIN

VEHICLE DESCRIPTION

Model(s): 2022 VOLKSWAGEN TIGUAN

2023 VOLKSWAGEN ARTEON

2023 VOLKSWAGEN TIGUAN

2024 AUDI Q3

2024 VOLKSWAGEN TIGUAN

2025 AUDI Q3

Campaign No: 25V082000

Number of Affected Vehicles: 29569

Beginning Date of Manufacture: 1900 JAN

Ending Date of Manufacture: 1900 JAN

SYSTEM

BACK OVER PREVENTION:SOFTWARE

DESCRIPTION OF DEFECT

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

CONSEQUENCE OF DEFECT

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

CORRECTIVE ACTION

Dealers will update the camera control unit software, free of charge. Owner notification letters are expected to be mailed April 11, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.

ADDITIONAL INFORMATION

The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.