Symptom Chart
WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.
Symptom Chart
| Condition | Possible Sources | Action |
|---|---|---|
| All windshield wiper modes are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A . |
| The intermittent and/or low speed windshield wipers are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test B . |
| The high speed windshield wipers are inoperative | Windshield wiper motor | INSTALL a new windshield wiper motor. REFER to Wiper Motor - Windshield . |
| The windshield wipers stay on continuously | Refer to the Pinpoint Test | GO to Pinpoint Test C . |
| The windshield wipers do not operate correctly in the intermittent mode | Refer to the Pinpoint Test | If the vehicle is not equipped with rain sensitive wipers, GO to Pinpoint Test D . If the vehicle is equipped with rain sensitive wipers, GO to Pinpoint Test E . |
| The rain sensitive wiper feature is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test E . |
| The rain sensitive wipers have erratic/inconsistent operation | Refer to the Pinpoint Test | GO to Pinpoint Test E . |
| The rain sensitive wipers are too sensitive/not sensitive enough to moisture | Refer to the Pinpoint Test | GO to Pinpoint Test E . |
| The windshield wipers do not park at the correct position | Refer to the Pinpoint Test | GO to Pinpoint Test F . |
| The windshield washer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test G . |
| The windshield washer is always on | Refer to the Pinpoint Test | GO to Pinpoint Test H . |
| One or more rear wiper modes are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test I . |
| The rear wiper stays on continuously | Refer to the Pinpoint Test | GO to Pinpoint Test J . |
| The rear window washer is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test K . |
| The rear window washer is always on | Refer to the Pinpoint Test | GO to Pinpoint Test L . |
| The rear wiper does not park at the correct position | Refer to the Pinpoint Test | GO to Pinpoint Test M . |
| One or both headlamp washers are inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test N . |
| The headlamp washers are always on | Refer to the Pinpoint Test | GO to Pinpoint Test O . |