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Disc cannot be Ejected [08/2013 - ]: Procedure

WARNING: This page is about a different car, the 2014 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK OPERATION 
    1. Press the disc eject switch of the multi-media module receiver assembly for 5 seconds or more and check that the disc is ejected.

      OK

      Disc is ejected.

    NG → See step   3 

    OK: Go to next step 

  2. REPLACE DISC AND RECHECK 
    1. Replace the disc with a known good one and check that the malfunction disappears.

      OK

      Disc is ejected.

    NG → See step   3 

    OK → DISC WAS FAULTY 

  3. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to  REMOVAL [08/2013 - ]