Diagnosis And Testing: Seating: Ms-Can
WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
This vehicle utilizes a communication system called a MS-CAN. When diagnosing the memory seat, climate controlled seat or third row power fold seat, use a VCM and IDS software with appropriate hardware, or equivalent scan tool with the latest software update with the capability of communicating over the MS-CAN communication bus.