Update Programming, Fuel Door Will Not Open (V011321)

Publication date: 2014-02-12
Reference number: V011321
Supersedes refnos: 2033454, GROUP 01, NO. 14-02

UPDATE PROGRAMMING, FUEL DOOR WILL NOT OPEN

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 01, NO. 14-02 (2033454), Date of Issue: February 12, 2014

VOLKSWAGEN:	2013 - 2014 Jetta Hybrid
GROUP:	01 - On-Board Diagnostic

Superceded Bulletin(s): GROUP 01, NO. 13-21, Date of Issue: July 31, 2013

APPLICABLE MODELS AND YEARS

Model(s)	Year	Eng. Code	Trans. Code	VIN Range From VIN	Range To
Jetta Hybrid	2013 - 2014	1.4L Hybrid (CNLA)	7spd Auto DSG (0CG) DQ200	All	All

CONDITION

01 14 02 February 12, 2014 2033454 Supersedes Technical Bulletin V011321 dated July 31, 2013 as software is fully released.

Update Programming, Fuel Door Will Not Open

The complaint may also be the fuel door release switch is non-functional.

The following fault code may be stored in the Central Electronics Fault Memory:

DIAGNOSTIC TROUBLE CODES

DTC	Description
00332	Activation for Tank Flap Implausible Signal

NOTE: DO NOT diagnose or replace any components due to fuel door not operating before performing the update function as explained in the bulletin.

Tip:

This software update is designed to re-program the ECM, Power Electronics Module, and/or Battery Management Control Module with new software. The re-programming itself should carry out the updates without technician intervention. Please ensure all control module software as applicable has been updated after the flash is completed.

TECHNICAL BACKGROUND

If within a few seconds the ignition is switched OFF, the fuel door release is activated, and then the ignition is switched ON again (up to 2 seconds after fuel door release activation, depending on CAN network status), the engine control module may lose its basic settings of the fuel door lock. The complaint may be that the fuel door release switch is non-functional. This condition will prevent the fuel door from being opened.

The engine control module must be re-programmed in order to correct this concern.

PRODUCTION SOLUTION

Updated software introduced in production.

SERVICE

Update-Programming Procedure

Tip:

To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603 "Software Version Management".

The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim.

NOTE: Prior to launching the VAS-PC and ODIS service diagnostic applications and starting control module update process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment - Service Information Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode during data transfer, and subsequent control module failure.

When using a VAS 6150/5051B or VAS 5052A tester in conjunction with a VAS 5054A wireless transmitter head for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so may lead to errors during the flash procedure.

VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used on battery power alone during the programming procedure.

Critical Warning: The Midtronics Battery Charger must be connected to the vehicle battery for the duration of the programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If the battery drops below 12.5 volts, the programming could fail which may result in damage to the control module. Control modules damaged by inadequate voltage will not be covered under the warranty policy. The technician should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the duration of the update.

Update the Engine Control Module (Address Word 01) using the SVM Unit code as listed in the table below:

SOFTWARE VERSION MANAGEMENT

Model	Engine Code	Old Software Part No.	Old Software Version	New Software Part No.	New Software Version (or Higher)	SVM Unit Code
2013 Jetta Hybrid	CNLA	04E 209 023	All	04E 906 023	6808	384C
2014 Jetta Hybrid	CNLA	04E 209 023 G	All	04E 906 023 G	6807	384C

This SVM Unit Code also includes an update to the Power Electronics Control Module. If the control module software is already up to date, update programming will not be performed.

Update the Power Electronics Control Module (Address Word 51) using the SVM Unit code as listed in the table below:

SOFTWARE VERSION MANAGEMENT

Model	Engine Code	Old Software Part No.	Old Software Version	New Software Part No.	New Software Version (or Higher)	SVM Unit Code
Jetta Hybrid	CNLA	5C0 907 080 C	All	5C0 907 080 E	0535	384C
		5C0 907 080 D
		05C 907 080 E

This SVM Unit Code also includes an update to the Battery Management Control Module. If the control module software is already up to date, update programming will not be performed.

Update the Battery Management Control Module (Address Word 8C) using the SVM Unit code as listed in the table below:

SOFTWARE VERSION MANAGEMENT

Model	Engine Code	Old Software Part No.	Old Software Version	New Software Part No.	New Software Version (or Higher)	SVM Unit Code
Jetta Hybrid	CNLA	5C6 915 182 B	0551	5C6 915 182 B	0601	384C

The procedure can be found in GFF under Functions/Component Selection, Software Version Management, Adapting Software.

WARNING: Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may result if contact is made with spinning fan blades.

Keep hands and all objects away from Radiator Fan(s) during Update Process!

Tip:

Ensure attached ECM/TCM Tuning Form has been completed and signed by customer as required in SVM Technical Bulletin Instance 2014603 .

WARRANTY

WARRANTY INFORMATION

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual ⁽¹⁾

Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta Hybrid

2013-2014

1.4L (CNLA)

All

SAGA Coding

Claim Type:

Use applicable Claim Type ⁽¹⁾

Service Number:

Damage Code

HST

Damage Location (Depends on Service No.)

2470

0039

Use applicable when indicated in ElsaWeb (L/R)

Parts Manufacturer

Jetta Hybrid

3ME ⁽²⁾

Labor Operation ⁽³⁾: Charge Battery

27068950 = 10 TU

Labor Operation ⁽³⁾: Update Programming

24702599 = 40 TU

Causal Part: Select Labor Operation

24702599

Diagnostic Time ⁽⁴⁾

GFF Time expenditure

01500000 = 30 TU max.

YES

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU max.

Claim Comment: Input "As per Technical Bulletin 2033454" in comment section of Warranty Claim.

⁽¹⁾	Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

⁽²⁾	Code per warranty vendor code policy.

⁽³⁾	Labor Time Units (TUs) are subject to change with ELSA updates.

⁽⁴⁾	Documentation required per Warranty Policies and Procedures Manual.

REQUIRED PARTS AND TOOLS

No Special Parts required.

TOOL INFORMATION

Tool Description	Tool No:
Midtronics Battery Tester/Charger	InCharge 940 (INC-940)
VAS Diagnostic Tool	VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/X with: ODIS Service 2.0.0 or higher with current online updates

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.

ATTACHMENT