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Update Programming Transmission Control Module For Transmission Shudder And/Or Hesitation (V011302)

WARNING: This page is about the Beetle Turbo, 2D Convertible, 2.0L Eng VIN 6, Automatic DCT Trans, which is a different variant/trim than selected.
Publication date: 2013-08-06
Reference number: V011302
Supersedes refnos: 2032763, GROUP 01, NO. 13-02, GROUP 01, NO. 13-23

UPDATE PROGRAMMING TRANSMISSION CONTROL MODULE FOR TRANSMISSION SHUDDER AND/OR HESITATION

UPDATE PROGRAMMING TRANSMISSION CONTROL MODULE FOR TRANSMISSION SHUDDER AND/OR HESITATION

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 01, NO. 13-23 (2032763), Date of Issue:  August 6, 2013
VOLKSWAGEN: 2012 2013 Beetle; 2013 Beetle Convertible
GROUP: 01 - On-Board Diagnostic
Superceded Bulletin(s): GROUP 01, NO. 13-02, Date of Issue:  January 25, 2013
APPLICABLE MODELS AND YEARS

Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To
Beetle 2012 2013 2.0L (CCTA, CBFA) DSG (02E) All All
Beetle Convertible 2013 2.0L (CCTA, CBFA) DSG (02E) All All

CONDITION

01 13 23  August 6, 2013 2032763  Supersedes T. B. V011302 dated January 25, 2013 to include additional model year applicability.

Update Programming Transmission Control Module for Transmission Shudder and/or Hesitation 

Tip: 

Only the transmission control module part number and software levels listed in the table below are able to be updated.

NOTE: DSG (DQ250) ONLY.

There are no fault codes associated with this concern. If fault codes are present in the engine control module/transmission control module, they must be addressed and repaired before performing this programming update.

TECHNICAL BACKGROUND

Under certain driving conditions (usually with transmission/engine warm/hot, and during low speed acceleration), the customer may experience a shudder/hesitation from the transmission.

PRODUCTION SOLUTION

Improved TCM software to eliminate transmission shudder/hesitation.

SERVICE

Update-Programming Procedure

Tip: 

To Update-Programming using SVM, review and follow  instructions in Technical Bulletin Instance  2014603  "Software Version Management".

The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim.

NOTE: Prior to launching the VAS-PC and ODIS service diagnostic applications and starting control module update process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment - Service Information Circular # VVT-12-02. Failure to do so may result in the tester entering power save mode during data transfer, and subsequent control module failure.

When using a VAS 6150/5051B or VAS 5052A tester in conjunction with a VAS 5054A wireless transmitter head for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so may lead to errors during the flash procedure.

VAS tools must only be used with their power adapters plugged in. Under no circumstances should they be used on battery power alone during the programming procedure.

Critical Warning  :: The Midtronics Battery Charger must  be connected to the vehicle battery for the duration of the programming, to ensure the battery state of charge remains above 12.5 volts during the update process. If the battery drops below 12.5 volts, the programming could fail which may result in damage to the control module. Control modules damaged by inadequate voltage will not be covered under the warranty policy. The technician should verify the vehicle voltage prior to starting the update process, and should monitor the voltage for the duration of the update.

  • Update the Transmission Control Module using the SVM Unit code as listed in the table below:
SOFTWARE INFORMATION

Model Engine Old Software Part No. Old Software Version New Software Part No. New Software Version (or higher) SVM Unit Code
Beetle, Beetle Convertible 2.0L (CCTA, CBFA) 02E 300 058 N 3503 3514 02E 300 058 N 3523 3733

The procedure can be found in GFF under Functions/Component Selection, Software Version Management, Adapting Software.

WARNING: Radiator Fan(s) may cycle ON high speed during the Update Process! There is a risk that personal injury may result if contact is made with spinning fan blades.
Keep hands and all objects away from Radiator Fan(s) during Update Process!

Tip: 

The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim or action is carried out that is not explicitly stated in the Technical Bulletin.

Ensure attached ECM/TCM Tuning Form has been completed and signed by customer as required in SVM Technical Bulletin Instance 2014603.

WARRANTY

WARRANTY INFORMATION

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual (1)
Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To
Beetle 2012 2013 2.0L (CCTA, CBFA) DSG (02E) All All
Beetle Convertible 2013 2.0L (CCTA, CBFA) DSG (02E) All All
SAGA Coding
Claim Type: Use applicable Claim Type (1)
Service Number: Damage Code HST Damage Location (Depends on Service No.)
3730 0039 -- Use applicable when indicated in ElsaWeb (L/R)
Parts Manufacturer Beetle 3ME (2)
Labor Operation (3): Charge battery 27068950 = 10 TU
Labor Operation (3): Update program TCM 37302599 = 20 TU
Causal Part: Select labor operation 37302599
Diagnostic Time (4)
GFF Time expenditure 01500000 = 00 TU max. NO
Road Test 01210002 = 10 TU
01210004 = 10 TU
Yes
Technical Diagnosis 01320000 = 00 TU max. NO
Claim Comment: Input "As per Technical Bulletin 2032763" in comment section of Warranty Claim.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
(2) Code per warranty vendor code policy.
(3) Labor Time Units (TUs) are subject to change with ELSA updates.
(4) Documentation required per Warranty Policies and Procedures Manual.

REQUIRED PARTS AND TOOLS

No special parts required.

REQUIRED PARTS AND TOOLS DESCRIPTION

Tool Description Tool No:
Midtronics Battery Tester/Charger InCharge 940 (INC-940)
VAS Diagnostic Tool VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/-VPC with:
VAS-PC Base V19.01.01 and current version Brand disc
ODIS Service V1.1.3 or higher

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. 

G08670899