Symptom Table - Audio System

WARNING: This page is about a different car, the 2006 Mercury Montego, 2006 Ford Freestyle, and 2006 Ford Five Hundred. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM TABLE - AUDIO SYSTEM

Condition	Possible Sources	Action
The audio unit backlighting does not operate correctly	Circuitry Audio unit	REFER to INSTRUMENT CLUSTER AND PANEL ILLUMINATION .
No communication with the audio unit	Fuse Circuitry Communication network Audio unit	GO to PINPOINT TEST A .
No communication with the digital versatile disc (DVD) player	Fuse Circuitry Communication network DVD player	GO to PINPOINT TEST B .
The audio unit is inoperative/does not operate correctly	Fuse Circuitry Audio unit	GO to PINPOINT TEST C .
Poor reception	Antenna Antenna connections Noise suppression equipment Antenna module Antenna grid Audio unit	GO to PINPOINT TEST D .
Continuous SEEK/SCAN in AM/FM	Antenna Antenna connections Noise suppression equipment Antenna module Antenna grid Audio unit	GO to PINPOINT TEST D .
Poor quality/distorted/no sound from one or more speakers (not all speakers)	Circuitry Speaker Audio unit	GO to PINPOINT TEST E .
Poor quality/distorted sound from all speakers	Audio unit	REMOVE the audio unit. REFER to AUDIO UNIT . SEND it to an authorized audio system repair facility. TEST the system for normal operation after the repair.
No sound from all speakers	Circuitry Audio unit	GO to PINPOINT TEST F .
The auxiliary audio control is inoperative/does not operate correctly - steering wheel controls	Circuitry Steering wheel controls Clockspring Audio unit	GO to PINPOINT TEST G .
The subwoofer is inoperative	Fuse Circuitry Subwoofer amplifier Subwoofer speaker Audio unit	GO to PINPOINT TEST H .
The digital versatile disc (DVD) player is inoperative/does not operate correctly - no picture	Disc DVD player	PRESS the source button (screen is blank in auxiliary module with no video source connected). TEST the system for normal operation. If the concern is still present, REMOVE the DVD player. REFER to DIGITAL VERSATILE DISC (DVD) PLAYER . SEND it to an authorized audio system repair facility. TEST the system for normal operation after the repair.
The digital versatile disc (DVD) player is inoperative/does not operate correctly	Fuse Circuitry DVD player	GO to PINPOINT TEST I .
The digital versatile disc (DVD) player is inoperative/does not operate correctly - remote control does not function correctly	Video system	INSTALL new batteries in the remote control. If the concern is still present, CONTACT an authorized audio repair facility for further diagnostic test procedures.