Factory Installed Media-In (MDI), Updated Programming For Various IPOD® Concerns (V911114)

Publication date: 2013-02-22
Reference number: V911114
Supersedes refnos: 2024337, GROUP 91, NO. 10-35, GROUP 91, NO. 11-06, GROUP 91, NO. 11-14, GROUP 91, NO. 13-07

FACTORY INSTALLED MEDIA-IN (MDI), UPDATED PROGRAMMING FOR VARIOUS IPOD® CONCERNS

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 91, NO. 13-07 (2024337), Date of Issue: Feb 22, 2013

VOLKSWAGEN:	CC, Eos 2009-2012; Golf, GTI, Jetta, Jetta SportWagen, Passat, Passat Wagon, Tiguan 2009-2011; Touareg 2 2009-2010
GROUP:	91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)

Superceded Bulletin(s): GROUP 91, NO. 11-14, Date of Issue: April 21, 2011

APPLICABLE MODELS AND YEARS

Model(s)	Year(s)	Eng. Code(s)	Trans. Code(s)	VIN Range From	VIN Range To
CC, Eos	2009-2012	All	All	All	All
Golf, GTI, Jetta, Jetta SportWagen, Passat, Passat Wagon, Tiguan	2009-2011	All	All	All	All
Touareg 2	2009-2010	All	All	All	All

CONDITION

91 13 07 Feb 22, 2013 2024337 Supersedes T. B. V911114 dated April 21, 2011 to include MDI media connection note.

The update programming procedure in this bulletin addresses the following concerns:

Music skips at beginning of track.

Tip: Music skipping only occurs when track automatically goes to the next track. Complaint is not reproduced when track is manually skipped to next song.

Poor sound quality
Song displayed is not currently playing
Poor performance
Delay in sound at beginning of track

TECHNICAL BACKGROUND

This procedure corrects all of the following concerns shown above by updating MDI to the latest software SW 240 .

NOTE: Review HST instance 2022802 to verify external device, cable, wiring etc. are working properly.

PRODUCTION SOLUTION

Complete software (SW 240) solution as of CW 22/2011

SERVICE

Verify Media-In Module is Factory Installed

Using ElsaWeb, verify PR code UF8 is present. If the vehicle was not built with PR code UF8, the technical bulletin does not apply.

PR CODES

162	UF8	P	ESS	Electric interface for external use
163	V0A	L	REL	Tires w/o specification of tire brand
164	VC2	L	GRT	Remote-controlled garage door opener
165	VF0	L	FHW	Standard pedal cluster
166	VRO	L	RAM	Without impact protection measures
167	w61	G		Touareg luxury package
168	WUX	G		Technology package USA

Verify Media-In Module Software

Connect Midtronics InCharge (INC-940) tester/charger to vehicle's battery.
Connect VAS tester to vehicle.
Switch ignition ON .
Select Vehicle Self Diagnosis .
Select On Board Diagnostics (OBD) .
Select 2E - Media player position 3 .
Write down the software level.

Tip: If software level is 240 or higher, this technical bulletin DOES NOT apply, further diagnosis is required.

NOTE: If performing software update and a media device is connected, software Update will not complete and continually reset.

Update Programming Procedure

Tip: To Update-Programming using SVM, review and follow instructions in Technical Bulletin Instance 2014603 "Software Version Management".

The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim.

NOTE: Prior to launching VAS-PC application and starting control module update process, confirm tester screen saver and power settings in accordance with Special Tools and Equipment - Service Information Circular # VSE-08-18. Failure to do so may result in the tester entering power save mode during data transfer, and subsequent control module failure.

When using a VAS 6150, 5051B or 5052A tester in conjunction with a VAS 5054A wireless transmitter head for a flash procedure, please connect a USB cable between the transmitter head and the tester. Failure to do so may lead to errors during the flash procedure.

Update MDI using SVM code 3556

WARRANTY

NOTE: Claims for Accessory installed Media-In (MDI) will be debited.

WARRANTY INFORMATION

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual ⁽¹⁾

Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

CC, Eos

2009-2012

All

Golf, GTI, Jetta, Jetta SportWagen, Passat, Passat Wagon, Tiguan

2009-2011

All

Touareg 2

2009-2010

All

Claim Type:

Use applicable Claim Type ⁽¹⁾

SAGA Coding

Service Number:

Damage Code

HST

Damage Location (Depends on Service No.)

Parts Manufacturer (removed part)

9123

0039

Use applicable when indicated in ElsaWeb (L/R)

SJA ⁽²⁾

Labor Operation ⁽³⁾: Charge Battery

27068950 = 10 TU

Labor Operation ⁽³⁾: Update programming

91232599 = 40 TU

Diagnostic Time ⁽⁴⁾

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 01210004

Technical Diagnosis

0132xxxx = 00 TU max.

Claim Comment: Input "As per Technical Bulletin 2024337" in comment section of Warranty Claim.

⁽¹⁾	Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

⁽²⁾	Code per warranty vendor code policy.

⁽³⁾	Labor Time Units (TUs) are subject to change with Elsa updates.

⁽⁴⁾	Documentation required per Warranty Policy Procedures Manual.

REQUIRED PARTS AND TOOLS

No Special Parts required.

TOOL INFORMATION

Tool Description	Tool No:
Midtronics Battery Tester/Charger	InCharge 940 (INC 940)
VAS Diagnostic Tool	VAS-PC, 5051B, 5052A, 6150X (Base CD V19.01.00 and Brand DVD V19.19.00 or higher)

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.