Update Programming, Power Sliding Door Module - Overly Sensitive Obstruction Detection (GROUP 58, NO. 10-01)

Publication date: 2010-01-06
Reference number: GROUP 58, NO. 10-01
Supersedes refnos: 2021962, GROUP 58, NO. 09-03

UPDATE PROGRAMMING, POWER SLIDING DOOR MODULE - OVERLY SENSITIVE OBSTRUCTION DETECTION

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 58, NO. 10-01 (2021962), Date of Issue: January 6, 2010

VOLKSWAGEN:	2009 Routan
GROUP:	58 - Doors - Rear

Superceded Bulletin(s): GROUP 58, NO. 09-03, Date of Issue: November 30, 2009

SERVICE INFORMATION

APPLICABLE MODELS AND YEARS

Model(s)	Year	Eng. Code	Trans. Code	VIN Range From	VIN Range To
Routan	2009	All	All	All	All

CONDITION

58 10 01 January 6, 2010 2021962 Supersedes T. B. Group 58 number 09-03 dated November 30, 2009 due to the removal of the 20 time units recorded under the technical diagnosis time, and the addition of 20 time units to the labor operation in the warranty table.

Update Programming, Power Sliding Door Module - Overly Sensitive Obstruction Detection

Some customers may experience the power sliding door intermittently not fully closing when activated with either the key fob or switches located in the vehicle. The power sliding door will begin the closing process, but then reverse at nearly the closing point, without any obvious obstruction.

NOTE: Manual operation of the power sliding door(s) is not affected.

TECHNICAL BACKGROUND

If the door operation slows or speeds up past a threshold during the power close sequence, the system may misinterpret this as an obstruction and reverse the doors direction to open. The detection threshold may be overly sensitive.

PRODUCTION SOLUTION

New software will provide additional enhancements to address inadvertent reversals.

SERVICE

DIAGNOSIS

Using a StarMobile® with ElsaWeb and the appropriate Diagnostic Procedures, verify all door systems are functioning as designed. If DTC's are present, record them on the repair order and repair as necessary before proceeding with this bulletin. If the customer describes the Symptom/Condition, or it can be reproduced, perform the Repair Procedure.

POWER SLIDING DOOR MECHANICAL CHECK

NOTE: The door must move smoothly before proceeding with the Programming Update.

Before performing the Programming Repair, check to ensure the door moves smoothly on its tracks, the strikers are in line, **lower hinge tensioner is in place and tight** and no obstructions exist like an out of place weather strip or mis-routed (tight) wire harness which could cause the sliding door to slow during the closing process.

Follow the procedures found in ElsaWeb to make door adjustments as required.

NOTE: The door must be aligned properly - check door fit, flushness, and that gaps are parallel to adjacent panels.

REPAIR PROCEDURE

NOTE: If this programming process is interrupted/aborted, the programming update should be restarted.

Reprogram the Power Sliding Door Modules (both sides) using the StarMobile® with the latest software.

After reprogramming, the following must be performed:

Clear any DTC's that may have been set in other modules due to reprogramming.

WARRANTY

WARRANTY INFORMATION

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual ⁽¹⁾

Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Routan

2009

All

Claim Type:

Use applicable Claim Type ⁽¹⁾

SAGA Coding

Service Number:

Damage Code

HST

Damage Location (Depends on Service No.)

Parts Manufacturer (removed part)

5845

0010

CWM2021962

Use applicable when indicated in ElsaWeb (L/R)

U S M ⁽²⁾

Labor Operation ⁽³⁾ : Sliding Door Operation Inspection and Program Sliding Door Modules

58452599 = 40 TU

Diagnostic Time ⁽⁴⁾

GFF Time expenditure

01500000 = XX TU max.

Road Test

01210002 & 01210004

Technical Diagnosis

01320199 = XX TU max.

Claim Comment: Input "As per Technical Bulletin 2021962" in comment section of Warranty Claim.

⁽¹⁾	Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

⁽²⁾	Code per warranty vendor code policy.

⁽³⁾	Labor Time Units (TUs) are subject to change with Elsa updates.

⁽⁴⁾	Documentation required per Warranty Policy & Procedures Manual.

REQUIRED PARTS AND TOOLS

TOOL INFORMATION

Tool Description	Tool No:
Battery Charger/Maintainer	INC-940
StarMobile®	-

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.