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Software Update For Instrument Cluster Compass Display (GROUP 90, NO. 10-02)

Publication date: 2010-03-09
Reference number: GROUP 90, NO. 10-02
Supersedes refnos: 2022950

SOFTWARE UPDATE FOR INSTRUMENT CLUSTER COMPASS DISPLAY

SOFTWARE UPDATE FOR INSTRUMENT CLUSTER COMPASS DISPLAY

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 90, NO. 10-02 (2022950), Date of Issue:  March 9, 2010
VOLKSWAGEN: CC, Passat CC 2009; Passat, Passat Wagon 2009
GROUP: 90 - Instruments

SERVICE INFORMATION

APPLICABLE MODELS AND YEARS

Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To
CC, Passat CC 2009 All All 3C_9E535905 3C_9E548184
Passat, Passat Wagon 2009 All All 3C_9E074870
3C_9P047593		 3C_9E097010
3C_9P060072

CONDITION

90 10 02  March 9, 2010 2022950 

TECHNICAL BACKGROUND

The compass does not appear in the instrument cluster.

PRODUCTION SOLUTION

Improved software has been introduced into production to correct compass display beginning:

Passat, Passat Wagon

CC, Passat CC

SERVICE

CHECK INSTRUMENT CLUSTER FOR COMPASS DISPLAY

  • Turn key to "ON" position
  • Use "Menu" button on steering wheel -arrow- to select Compass feature in MFI -rectangle-
  • If compass display is visible, WORK COMPLETE
  • If compass display is not visible, continue with software update.
    Fig 1: "Menu" Button On Steering Wheel
    G06521809

SOFTWARE UPDATE

NOTE: Midtronics Battery Tester/Charger InCharge 940 to maintain vehicle battery voltage
NOTE: Battery MUST have a minimum no load charge between 12.5V and 14.5V (failure to maintain voltage during update process can lead to control module failure and will not be covered  under this Technical Bulletin).
  • VAS 5051B must be connected to vehicle and 110V AC power supply at all times during update programming.
  • VAS 5052/A must be connected to vehicle and battery voltage requirements maintained.
  • Any appliances with high electro-magnetic interference sources (e.g. mobile phones, Bluetooth) switched OFF.
  • Install Battery Tester/Charger InCharge 940 onto vehicle.
  • Select "Vehicle Self-Diagnosis"  -arrow-.
    Fig 2: VAS Display - Select Vehicle Self-Diagnosis
    G06521810
  • Select "On Board Diagnostic (OBD)"  -arrow-, then select → arrow.
    Fig 3: VAS Display - Select On Board Diagnostic (OBD)
    G06521811
  • Select "01 - Engine electronics"  -arrow-.
    Fig 4: VAS Display - Select 01 - Engine Electronics
    G06521812
  • Select "006 - Basic setting"  -arrow-.
    Fig 5: VAS Display - Select 006 - Basic Setting
    G06521813
  • Enter Display group 4.
  • Check voltage. Battery MUST have a minimum no load charge between 12.5V and 14.5V.
  • Once proper voltage has been established, select up arrow to end Vehicle Self-Diagnosis.
    NOTE: Issues with vehicle limiting the ability to establish proper voltage are not covered under this Technical Bulletin.
    Fig 6: VAS Display - Display Group 4, Battery Voltage
    G06521814
  • Ensure that scan tool is connected to the on-line network.
  • Select "Guided Fault Finding"  -arrow-.
    Fig 7: VAS Display - Select Guided Fault Finding
    G06521815
  • Select "Volkswagen"  -arrow-.

    Tip  : Scan tool must be at a minimum of CD Brand version V16.01.

    Fig 8: VAS Display - Select Volkswagen
    G06521816
  • Select "35 - Passat CC 2009"  -arrow-, regardless of model 
    NOTE: Always select Passat CC 2009.

    Selecting other vehicles will lead to incorrect test plan and failure to interrogate the instrument cluster.

    Fig 9: VAS Display - Select 35 - Passat CC 2009
    G06521817
  • Select "2009"  -arrow-.
    Fig 10: VAS Display - Select 2009
    G06521818
  • Select "Sedan"  -arrow-, regardless of body style.
    Fig 11: VAS Display - Select Sedan
    G06521819
  • Select correct engine for the vehicle.

    Tip:  BPY engine is not affected by this Technical Bulletin.

    Fig 12: VAS Display - Select Correct Engine
    G06521820
  • Select → forward arrow to confirm vehicle identification and begin interrogation of control modules.
    Fig 13: VAS Display - Confirm Vehicle Identification
    G06521821

    If two selections for instrument cluster appear -rectangle- and -Note- box, as pictured, you have entered the vehicle incorrectly.  You have selected the wrong model, you must select "Passat CC 2009". 

    Exit Guided Fault Finding and reselect vehicle according to previous instruction.

    Fig 14: VAS Display - -Note- Box Displayed
    G06521822
  • If vehicle was selected correctly, only one Instrument cluster will be displayed -arrow-.
  • Once interrogation of control modules is complete, select "Done"  then → arrow.
    NOTE: Make repairs for DTCs found by Guided Fault Finding prior to proceeding with software update. DTC repairs necessary to begin software update are not covered by this Technical Bulletin.
    Fig 15: VAS Display - One Instrument Cluster Displayed
    G06521823
  • Select "Go  to" button, then, select "Function/Component Selection"  -arrow-.
    Fig 16: VAS Display - Select Function/Component Selection
    G06521824
  • Select "Software version management"  -arrow- then → arrow.
    Fig 17: VAS Display - Select Software Version Management
    G06521825
  • Select "Adapting software"  -arrow-, then → arrow.
    Fig 18: VAS Display - Select Adapting Software
    G06521826
  • Select "2"  button -arrow- for updating the software through measures code.
    Fig 19: VAS Display - Select 2
    G06521827
  • Make selection -arrow- to display the input keys.
    Fig 20: VAS Display - Select Display Input Keys
    G06521828
  • Enter unit code 3176  then select "Q"  or → arrow.
    Fig 21: VAS Display - Enter Unit Code 3176
    G06521829
  • Confirm unit code 3176  has been entered, then select → arrow.
    Fig 22: VAS Display - Confirm Unit Code 3176
    G06521830
  • Ensure tester is connected to the on-line network, then select "Done"  .
    Fig 23: VAS Display - Confirm On-Line Network Connection
    G06521831
  • Enter your GeKo Login and Password, then select "OK"  .
    Fig 24: VAS Display - Enter GeKo Login And Password
    G06521832
  • Read information, then select "Done"  .
    Fig 25: VAS Display - Read Information - Select Done
    G06521833
  • Read information, then select "Yes"  .
    Fig 26: VAS Display - Read Information - Select Yes
    G06521834
  • Read information, then select "Done"  .
    Fig 27: VAS Display - Read Information - Select Done
    G06521835
  • Read information, then select "Done"  .
    Fig 28: VAS Display - Read Information - Select Done
    G06521836
  • Observe software update screen.

    Tip  : A progress bar will not display during this software update. Software update takes approximately three minutes.

    Tip  : During the software update, instrument cluster may be blank or not show a display.

    Fig 29: VAS Display - Software Update
    G06521837
  • Read information, then select "Done"  .
    Fig 30: VAS Display - Read Information - Select Done
    G06521838
  • Switch ignition off, then select "Done"  .
    Fig 31: VAS Display - Switch Ignition Off - Select Done
    G06521839
    NOTE: A progress bar will be displayed as pictured. Ignition must remain in the "off" position until progress bar has completed. Failure to wait the complete amount of time may damage the instrument cluster. Damage to the instrument cluster is not covered under this Technical Bulletin.
    Fig 32: VAS Display - Progress Bar Displayed
    G06521840
  • Switch ignition on, then select "Done"  .
    Fig 33: VAS Display - Switch Ignition On - Select Done
    G06521841
  • Read information, then select "Done"  .
    Fig 34: VAS Display - Read Information - Select Done
    G06521842
  • Check MFI for compass display.
  • Exit Guided Fault Finding.
    Fig 35: MFI Compass Display
    G06521843

WARRANTY

WARRANTY INFORMATION

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual (1)
Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To
Passat, Passat Wagon 2009 All All 3C_9E074870
3C_9P047593		 3C_9E097010
3C_9P060072
CC, Passat CC 2009 All All 3C_9E535905 3C_9E548184
Claim Type: Use applicable Claim Type (1)
SAGA Coding 
Service Number: Damage Code HST Damage Location (Depends on Service No.) Parts Manufacturer (removed part)
9025 0039 - Use applicable when indicated in ElsaWeb (L/R) V W E (2)
Labor Operation (3): Update software for instrument cluster compass display 9025 2599 = 30 TU
Labor Operation (3): Check current instrument cluster for compass display operation - update not required. 9025 0199 = 10 TU
Diagnostic Time (4)
GFF Time expenditure 01500000 = 00 TU max. NO
Road Test 01210002 & 01210004 NO
Technical Diagnosis 0132xxxx = 00 TU max. NO
Claim Comment: Input "As per Technical Bulletin 2022950" in comment section of Warranty Claim.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only
(2) Code per warranty vendor code policy.
(3) Labor Time Units (TUs) are subject to change with ELSA updates.
(4) Documentation required per Warranty Policy & Procedures Manual.

REQUIRED PARTS AND TOOLS

No Special Parts required.

TOOL INFORMATION

Tool Description Tool No:
VAS Diagnostic Tool VAS 5051B, 5052/A, 6150 (Base CD V16.00 and Brand CD V16.01 or higher)
Midtronics Battery Tester/Charger InCharge 940 (INC-940)

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. 

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