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BOSCH Navigation Radio Repair Program (GROUP 91, NO. 10-07)

Publication date: 2010-03-18
Reference number: GROUP 91, NO. 10-07
Supersedes refnos: 2022888

BOSCH NAVIGATION RADIO REPAIR PROGRAM

BOSCH NAVIGATION RADIO REPAIR PROGRAM

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 91, NO. 10-07 (2022888), Date of Issue:  March 18, 2010
VOLKSWAGEN: Eos, Golf, GTI, Jetta, Jetta SportWagen, Passat, Passat Wagon, Rabbit, Touareg 2004-2008
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
MODEL INFORMATION

Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To
Eos, Golf, GTI, Jetta, Jetta SportWagen, Passat, Passat Wagon, Rabbit, Touareg 2004-2008 All All All All

CONDITION

91 10 07  March 18, 2010 2022888 

TECHNICAL BACKGROUND

To provide a low cost alternative to purchasing a new remanufactured navigation radio. The following complaints can be repaired by Bosch locally without purchasing a remanufactured radio.

NOTE: This is only to be used for repairs outside of warranty. Vehicles under warranty need to follow the Direct Exchange Process.

PRODUCTION SOLUTION

Not applicable

SERVICE

NAVIGATION RADIO SERVICED

NAVIGATION RADIO SERVICED

Navigation Type Model Year Carline Part Numbers Description
RNS 2 2003 - 2005 Touareg 7L6035191A
7L6035191B
7L6035191C
7L6035191E
CD Based Navigation
RNS 2 2005 - 2007 Touareg 7L6035191D
7L6035191G
7L6035191Q
7L6035191S
DVD Based Navigation
RNS 2 2008 Touareg 2 7L6035177D DVD Based Navigation
MFD 2 2006 - 2008 Jetta (A5) 1K0035197B DVD Based Navigation
Passat 1K0035197C
Eos 1K0035197D
GTI 1K0035197F

ADDITIONAL INFORMATION

  • Make sure navigation radio is securely wrapped to avoid shipping damage
  • Include a clear description of the customer complaint
  • Unit will be shipped back within 2 business days upon receipt of the unit
  • Ground shipping is standard. Contact Bosch via the phone numbers below for faster shipping estimates

U.S. BOSCH CONTACT INFORMATION

  1. Phone:  800 266-2528
  2. Email:  BoschElectronicServices@us.bosch.com
  3. Ship To: 
    1. Robert Bosch LLC
    2. Car Multimedia
    3. 2800 S. 25th Avenue
    4. Broadview, IL 60155-4594

CANADA BOSCH CONTACT INFORMATION

  1. Phone:  888 689-4429
  2. Email:  BoschElectronicServices.Canada@us.bosch.com
  3. Ship To: 
    1. Morgan Technology Inc.
    2. 4 - 160 Matheson Blvd. E.
    3. Mississauga, ON L4Z 1V4
    4. Canada

WARRANTY

NOTE: This is only to be used for repairs outside of warranty. Vehicles under warranty need to follow the Direct Exchange Process.

REQUIRED PARTS AND TOOLS

Not applicable

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.