Steering:Hydraulic Power Assist:Pump (18V804000)
Publication date: 2018-11-19Reference number: 18V804000
STEERING:HYDRAULIC POWER ASSIST:PUMP
NHTSA RECALL BULLETIN
VEHICLE DESCRIPTION
Model(s): 2012 SUZUKI SX4
2013 SUZUKI SX4
Campaign No: 18V804000
Number of Affected Vehicles: 18673
Beginning Date of Manufacture: 2011 SEP
Ending Date of Manufacture: 2013 APR
SYSTEM
STEERING:HYDRAULIC POWER ASSIST:PUMP
DESCRIPTION OF DEFECT
Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.
CONSEQUENCE OF DEFECT
A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
CORRECTIVE ACTION
Suzuki has notified owners, and dealers will replace the power steering pump with an improved one, free of charge. The recall began October 25, 2019. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is CZ.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ADDITIONAL INFORMATION
The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.