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Home >> Suzuki >> 2012 >> SX4 Base >> Repair and Diagnosis >> Heating, Ventilation & A/C (HVAC) >> HVAC Control Systems >> Air Conditioning System - Auto A/C >> Diagnostic Information and Procedures >> Air Conditioning System Check >> Description for Each Step >> Step 1. Customer complaint analysis
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Step 1. Customer complaint analysis

Talk to customer, and then record details of the problem.

Fig 1: Customer Questionnaire Reference Chart
G06868749Courtesy of SUZUKI OF AMERICA CORP.
NOTE: The form is a standard sample. It should be modified according to conditions characteristic of each market.
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