Detailed Flow
DIAGNOSIS PROCEDURE
| Step | Action | YES | NO |
|---|---|---|---|
| 1 | GET INFORMATION FOR SYMPTOM Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred). |
GO TO 2 | - |
| 2 | CONFIRM THE SYMPTOM Confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected. |
GO TO 3 | - |
| 3 | PERFORM BASIC INSPECTION Perform [Basic Inspection ]. |
GO TO 4 | - |
| 4 | DETECT MALFUNCTIONING SYSTEM BY SYMPTOM DIAGNOSIS Detect malfunctioning system according to symptom diagnosis based on the confirmed symptom in step 2, and determine the trouble diagnosis order based on possible causes and symptom. |
GO TO 5 | - |
| 5 | DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE Inspect according to Diagnostic Procedure of the system. Is malfunctioning part detected? |
GO TO 6 | Check voltage of related BCM terminals using SDT. |
| 6 | REPAIR OR REPLACE THE MALFUNCTIONING PART
|
GO TO 7 | - |
| 7 | FINAL CHECK When symptom was described from the customer, refer to confirmed symptom in step 2, and check that the symptom is not detected. Does the symptom reappear? |
GO TO 5 | GO TO 3 |