Cassette Player Inoperative, AM / FM Functions OK
DIAGNOSIS PROCEDURE
| Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
| 1 | Verify the customer complaint. Does the cassette player destroy tapes? |
- | Go to Step 5 | Go to Step 2 |
| 2 | Using a good-quality tape, determine whether the cassette player performs poorly or is inoperative. Does the cassette player perform poorly? |
- | Go to Step 5 | Go to Step 3 |
| 3 | Check the cassette player for obstructions behind the tape door. Is an obstruction found? |
- | Go to Step 4 | Go to Step 8 |
| 4 | Check to see if the obstruction can be removed using gentle force. Is the obstruction removed? |
- | Go to Step 5 | Go to Step 6 |
| 5 | Clean the cassette player head, the capstan, and the drive system. Does the tape play properly? |
- | Go to Step 7 | Go to Step 6 |
| 6 | Replace the cassette radio. Is the repair complete? |
- | System OK | - |
| 7 | Check the cassette player for normal operation. Is the repair complete? |
- | System OK | - |
| 8 | Advise the owner of a defective or worn tape. Is the repair complete? |
- | System OK | - |