Abnormal Operation Of Audio Steering Wheel Controls (Audio Remote Control) (TS_05_08195)

ABNORMAL OPERATION OF AUDIO STEERING WHEEL CONTROLS (AUDIO REMOTE CONTROL)

TECHNICAL SERVICE BULLETIN

CONDITION

The Audio Steering Wheel Controls intermittently operate abnormally as described below:

• When the SEEK button is pushed, the radio will change modes intermittently from FM to AM.
• When the volume is pressed the radio may intermittently change mode or turn off.
• Radio may intermittently change stations or turn off by itself.

CAUSE

Loss of grounding when steering wheel is turned.

CORRECTION

The current grounding position in the circuit will be changed from the steering wheel to the knee bolster. Please follow the procedure below.

PART(S) INFORMATION

Part Numbers	Description	QTY	Notes
37449-86Z00	Ext Wire, Clock Spring	1	Must be installed as a set.
48151-86Z00	Spring Assy, Steering	1

WARRANTY CLAIM INFORMATION

Labor Operation	Description	Failed Part Number	Complaint Code	Defect Code	Labor Time
SN9999	Spring Assy, Steering	48151-86Z00	35	18	0.7 Hrs.

Repair Procedure

1. Write down the radio station presets. Follow the removal and installation procedure in the appropriate Service Manual to replace the Clock Spring and Clock Spring Extension Wires A & B.
   IMPORTANT: Remove the AIRBAG ADAPTING WIRING HARNESS with the old clock spring if it was added to the affected vehicle as per "KB" Recall. Refer to the Verona Service Bulletin TS 03 02244 for details. Follow step 2 for ground wire location and mounting.
   Fig 1: Identifying Clock Spring And Clock Spring Extension Wires

   
2. Before reinstalling the knee bolster attach the ground wire of the new Clock Spring t the knee bolster mounting bracket as shown.
   Fig 2: Attaching Ground Wire Of Clock Spring To Knee Bolster Mounting Bracket

   
3. Tie the Extension Wires together as shown. Then reinstall the Knee Bolster and Instrument Panel Lower Trim. Enter radio security code if necessary. Reprogram radio presets.
   Fig 3: Identifying Extension Wires