Problem symptom confirmation
WARNING: This page is about a different car, the 2004 Suzuki Vitara. However, it is still accessible from the selected car via links, so may be relevant.
Check if what the customer claimed in "Customer Questionnaire" is actually found in the vehicle and if that symptom is found, whether it is identified as a failure. (This step should be shared with the customer if possible.) When "ABS" warning light is not operated correctly, proceed to ""ABS" Warning Light Inoperative, No DTC(s) Stored:" or ""ABS" Warning Light ON, No DTC(s) Stored:".