Diagnosis & Repair Procedure
- Perform customer complain analysis as follow: Record details of problem (failure, complain) and how it occurred as described by customer. For this purpose, use of an inspection form will facilitate collecting information to the point required for proper analysis and diagnose. See Fig 1 . After performing customer complain analysis, go to next step.
- Connect SUZUKI scan tool or equivalent to DLC, located below left side of instrument panel. See Figure
. Retrieve DTC(s) including pending DTC(s) and freeze frame data, see RETRIEVING DIAGNOSTIC TROUBLE CODES
under SELF-DIAGNOSTIC SYSTEM. If no DTC is retrieved, go o step 4
. If any DTC is retrieved, print or record all DTC(s) and freeze frame data, then Clear DTCs, see CLEARING DIAGNOSTIC TROUBLE CODES
under SELF-DIAGNOSTIC SYSTEM. DTC indicates malfunction that occurred in system but does not indicate whether it exists now or if it occurred in the past and the normal condition has been restored now. To check which case applies, check symptom in question referring to step 4
, and recheck DTC referring to Step 6
and 7
.
An attempt to diagnose a problem based on DTC in this step only, or failure to clear the DTC in this step, will lead to incorrect diagnosis, lead to improper diagnosis of a normal circuit or difficulty in troubleshooting. After Recording DTC(s) and freeze frame data, go to next step.
- Perform a visual inspection. See VISUAL INSPECTION under PRELIMINARY INSPECTION in BASIC DIAGNOSTIC PROCEDURES article. If no malfunction is found, go to step 5 . If malfunction is found, repair or replace a necessary and go to step 11 .
- Perform a visual inspection. See VISUAL INSPECTION under PRELIMINARY INSPECTION in BASIC DIAGNOSTIC PROCEDURES article. If no malfunction is found, go to step 8 . If malfunction is found, repair or replace a necessary and go to step 11 .
- Perform trouble symptom confirmation as follow: Based on information recorded in step 1 and 2 , confirm trouble symptoms. Also, reconfirm DTC described in each DTC diagnosis. See DIAGNOSTIC TROUBLE CODE DEFINITIONS . If trouble symptom is identified, go to next step. If trouble symptom is not identified, go to step 7 .
- Recheck for DTCs and freeze frame data. See RETRIEVING DIAGNOSTIC TROUBLE CODES . If no DTC is retrieved, go to step 8 . If any DTC is retrieved, go to step 9 .
- Recheck for DTCs and freeze frame data. See RETRIEVING DIAGNOSTIC TROUBLE CODES . If any DTC is retrieved, go to step 9 . If no DTC is retrieved, go to step 10 .
- Check and repair complain described by customerreferring to TROUBLE SHOOTING - NO CODES article. After malfunction was repaired, go to step 11 .
- Check and repair malfunction referring to appropriate DTC test. See DIAGNOSTIC TROUBLE CODE DEFINITIONS . After malfunction is found and repair is performed, go to step 11 .
- Check for intermittent problem. See INTERMITTENTS in TROUBLE SHOOTING - NO CODES article. If malfunction is found, repair as necessary and go to next step.
- Perform final confirmation test as follow: Clear DTCs, see CLEARING DIAGNOSTIC TROUBLE CODES under SELF-DIAGNOSTIC SYSTEM. Confirm that problem is not present and engine is free from any abnormal conditions. If what has been repaired is related to DTC(s), ensure same DTC(s) is not present. If DTC(s) is preset again, repeat test from step 6 .