Program Description
SUBJECT: SERVICE CAMPAIGN NO. K2 (Re-Issued/Revised) EXHAUST CENTER PIPE 1986-87 SAMURAITo assure owner satisfaction, ASMC initiated on March 1, 1989 a Service Campaign to install a new exhaust center pipe (converter) on affected Samurai vehicles.
1 Vehicles Affected:
Model: Samurai all
VIN ranges: 1986 MP Convertible JS3JC51C0G4100007 - JS3JC51C3G4128965
1986 TR Convertible JS4JC51C8G4100042 - JS4JC51C6G4128969
1986 MP Van JS3JC51V9G4100010 - JS3JC51V8G4111063
1986 TR Van JS4JC51V2G4100054 - JS4JC51V7G4111065
1987 HP Convertible JS3JC51CXH4130004 - JS3JC51C8H4185079
1987 TR Convertible JS4JC51CXH4130001 - JS4JC51C1H4185081
1987 MP Van JS3JC51V6H4115002 - JS3JC51V2H4133450
1987 TR Van JS4JC51VXH4115001 - JS4JC51V9H4133456
^ Vehicles Excluded:
Vehicles in the above VIN ranges that previously received an improved converter were excluded.
2 Owner Notification: (see attachment page 1)
Owners of affected vehicles, whose name and address were on file at ASMC, were notified by mail beginning on 3/15/89. Excluded were owners of vehicles that, according to ASMC records, previously received an improved converter.
3 Inspection/Repair/Vehicle Marking Procedures: (see attachment pages 2-3)
4 MATERIALS
CAMPAIGN KIT (# 14150-83840) Order through ASMC Parts Department following established ordering procedures.
5 Reporting/Claim Procedures: (see attachment page 4)
^ Regular Completion Reporting/Claim Procedure for this campaign is via the SCAT System.
^ Special Completion Reporting/Claim Procedure for this campaign is via the Warranty Claim Form. Requires Warranty Department Authorization.
6 Reimbursement:
Dealer claim reimbursement follows regular reimbursement schedules except an automatic deduction fo $6.10 for recycle value is made.
7 Recycling of Replaced Center Pipe: For recycling/collectors contact
your nearest collection center of Multimetco Inc.
Multimetco Inc. Stockton, CA 1-800-922-2668
Multimetco Inc. Houston, TX 1-800-255-4875
Multimetco Inc. Anniston, AL 1-800-824-5092
Multimetco Inc. Portstown, PA 1-800-525-0494
If you are unable to recycle through Multimetco, use any of your local Recyclers/Collectors.
Recyclers/Collectors pay an approx. of $8.00 for a full unit, and $3.00 to $4.00 for a unit not full (rattling). In consideration that most campaign replacements will involve full converters, an automatic average reimbursement deduction of $6.10 will be made for all replacement claims.
8 Special Cases (Also see attachment Page 4):
For special cases such as owner reimbursement, additional repair scope, replacement away from dealer, etc. contact the ASMC Warranty Department for authorization and claim instructions. Call 1-800-877-6900, Ext. 467. Have all details at hand before calling.
9 Dealer Record Keeping
Your dealer repair order serves as a source document to record campaign completion for all variations JS - JK (see attachment page 4). Therefore, you must prepare a repair order for any variation you report to ASMC and record all events including owner statements that are the basis for the variation you are reporting.
Please inform all personnel concerned accordingly. Your cooperation in bringing this campaign to a timely conclusion is appreciated.
ATTACHMENTS:
Page 1 Sample Owner Notification
2-3 Inspection/Repair/Marking Procedures
4 Reporting/Claim Procedures