Determine Customer Concerns
NOTE:
If noise/vibration, check for dependencies: RPM, vehicle speed, shift, gear, range or temperature.
NOTE:
Some transaxle conditions may cause engine concerns. The torque converter clutch not disengaging will stall the engine.
- Hot or cold vehicle operating temperature.
- Hot or cold ambient temperature.
- Type of terrain.
- Vehicle loaded/unloaded.
- City/highway driving.
- Upshift.
- Downshift.
- Coasting.
- Engagement.
- Noise/vibration - check for dependencies, either RPM dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent, or temperature dependent.