Service Alignment Set To And Measurement Specifications (23-025-17)

WARNING: This page is about the Grand Cherokee Limited, 3.0L Eng VIN M, AWD, which is a different variant/trim than selected.

Publication date: 2017-05-19
Reference number: 23-025-17

SERVICE ALIGNMENT SET TO AND MEASUREMENT SPECIFICATIONS

TECHNICAL SERVICE BULLETIN

Reference Number(s): 23-025-17, Date of Issue: May 19, 2017

CHRYSLER:	2012 - 2017 Dodge Caravan/Chrysler Town and Country (RT), 2016 - 2017 RAM 1500 Pickup (DS), Chrysler Pacifica (RU), Jeep Grand Cherokee (WK), Dodge Durango (WD); 2014 - 2017 Jeep Cherokee (KL)
GROUP:	Body

SUBJECT

Service Alignment Set To and Measurement Specifications

MODELS

MODELS CHART

2012 - 2017	(RT)	Dodge Caravan/Chrysler Town and Country
2016 - 2017	(DS)	RAM 1500 Pickup
2016 - 2017	(RU)	Chrysler Pacifica
2014 - 2017	(KL)	Jeep Cherokee
2016 - 2017	(WK)	Jeep Grand Cherokee
2016 - 2017	(WD)	Dodge Durango

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

OVERVIEW

This bulletin involves updating and verifying the service alignment measurement specifications of service write-up area special equipment is accurate for the affected vehicles.

DISCUSSION

Service measurement check specifications on all quick assessment alignment equipment must be updated to reflect the current specifications identified in service information. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT>Service Info>02 - Front Suspension>Standard Procedure>Wheel Alignment.

If required, contact your alignment equipment manufacturer for measurement specification update instructions and user procedures.

NOTE: Failure to update equipment specifications within five business days of the service bulletin published date will result in warranty claim rejection.

Measurement Specification Clarification:

There are two different sets of alignment specifications in service. Specifications include:

Service Measurement Check Specifications: These specifications are used when the vehicle alignment is being checked (i.e. not being adjusted). Service Measurement Check Specifications account for variation from measurement tools and vehicle settling.

Set-To Specifications: Are used when adjusting suspension components for alignment. Typically used when a suspension component that effects alignment has been serviced.

FAILURE CODE

Information Only.