Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING CHART

Symptom	Diagnostic procedure	Also check for
The recirculation control doors do not change between Fresh and Recirculate	Probable cause: Recirculation control motor circuit malfunction Do the recirculation control motor circuit troubleshooting (see RECIRCULATION CONTROL MOTOR CIRCUIT TROUBLESHOOTING )	Blown fuse No. B10 (7.5 A) in the under-dash fuse/relay box Poor or loose connections at the terminals
The blower and heater controls and the A/C system do not work	Probable cause: The climate control unit malfunction Do the climate control power and ground circuit troubleshooting (see CLIMATE CONTROL POWER AND GROUND CIRCUIT TROUBLESHOOTING )	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Powertrain DTCs (see GENERAL TROUBLESHOOTING INFORMATION ) Blown fuse No. B10 (7.5 A) and No. B57 (30 A) in the under-dash fuse/relay box Poor ground at G501 (see VISOR SWITCH SUBHARNESS (BE) ) and G502 (see DASHBOARD WIRE HARNESS (VIEW OF MIDDLE SECTION) (BD) ) Poor or loose connections at the terminals
The A/C compressor clutch and the A/C condenser/radiator fans are inoperative, but the blower and heater controls work	Probable cause: A/C pressure sensor circuit malfunction Troubleshoot the A/C pressure sensor circuit: A/C pressure sensor circuit low voltage (see DTC P0532: A/C PRESSURE SENSOR CIRCUIT LOW VOLTAGE ) A/C pressure sensor circuit high voltage (see DTC P0533: A/C PRESSURE SENSOR CIRCUIT HIGH VOLTAGE ) NOTE: The A/C pressure sensor can malfunction without setting a DTC.	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Blown fuse No. B30 (30 A) and No. B47 (30 A) in the under-dash fuse/relay box Poor or loose connections at the terminals
The A/C compressor clutch does not engage, but the A/C condenser/radiator fans operate, and the blower and heater controls work	Probable cause: No power to the A/C compressor clutch. Do the A/C COMPRESSOR CLUTCH CIRCUIT TROUBLESHOOTING Low speed idle High engine coolant temperature (ECT)	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Blown fuse No. B43 (7.5 A) in the under-dash fuse/relay box A/C system pressure is normal Poor or loose connections at the terminals
The A/C condenser fan and/or the radiator fan do not run with the A/C on	Probable cause: A/C condenser/radiator fan low speed circuit malfunction Do the RADIATOR AND A/C CONDENSER FAN LOW SPEED CIRCUIT TROUBLESHOOTING	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Powertrain DTCs (see GENERAL TROUBLESHOOTING INFORMATION ) Blown fuse No. B30 (30 A) Poor ground at G401 (see LEFT ENGINE COMPARTMENT WIRE HARNESS (BF) ) Poor or loose connections at the terminals
The A/C condenser/radiator fans do not run at high speed, but do run at low speed	Probable cause: Malfunction in the fan high speed circuit(s). Do the following troubleshooting as needed: A/C condenser fan high speed circuit troubleshooting (see A/C CONDENSER FAN HIGH SPEED CIRCUIT TROUBLESHOOTING ) Radiator fan high speed circuit troubleshooting (see RADIATOR FAN HIGH SPEED CIRCUIT TROUBLESHOOTING )	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Powertrain DTCs (see GENERAL TROUBLESHOOTING INFORMATION ) Blown fuse No. B30 (30 A) and No. B47 (30A) in the under-dash fuse/relay box Poor ground at G401 (see LEFT ENGINE COMPARTMENT WIRE HARNESS (BF) ) Poor or loose connections at the terminals
Voice commands do not work	Probable cause: Communication problem between the climate control unit and the audio-navigation unit Do the navigation communication line circuit troubleshooting (see NAVIGATION COMMUNICATION LINE CIRCUIT TROUBLESHOOTING )	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Navigation link Poor or loose connections at the terminals
Blower fan runs slower than expected in cold weather (when in AUTO mode) NOTE: It is normal for the blower fan to run slowly until the coolant temperature rises when in AUTO mode	Probable cause: Engine coolant temperature (ECT) circuit malfunction Troubleshoot the ECT sensor circuit: ECT sensor 2 circuit low voltage (see DTC P2184: ECT SENSOR 2 CIRCUIT LOW VOLTAGE ) ECT sensor 2 circuit high voltage (see DTC P2185: ECT SENSOR 2 CIRCUIT HIGH VOLTAGE )	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Powertrain DTCs (see GENERAL TROUBLESHOOTING INFORMATION ) Manual blower motor operation
The A/C compressor clutch cycles rapidly on and off	Probable cause: A/C system is very low on refrigerant, indicating a possible leak Check low idle first, then check data list A/C pressure sensor Do the REFRIGERANT LEAK CHECK and repair any leaks. Replace the receiver/dryer (see RECEIVER/DRYER DESICCANT REPLACEMENT ), then recharge the system to specifications (see SYSTEM CHARGING )	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) If there is no leak and the refrigerant level is normal, do the A/C COMPRESSOR CLUTCH CIRCUIT TROUBLESHOOTING , and look for an intermittent problem
The A/C compressor clutch does not disengage when the A/C switch is off	Probable cause: The A/C compressor clutch circuit is on (energized) continuously, shorted to ground, stuck A/C compressor clutch relay, or the A/C compressor clutch is mechanically jammed Do the A/C COMPRESSOR CLUTCH CIRCUIT TROUBLESHOOTING , and repair any circuit problems If the A/C compressor clutch circuit is OK, then do the A/C compressor clutch check (see A/C COMPRESSOR CLUTCH CHECK ), and repair any problems with the A/C compressor clutch	The A/C compressor relief valve. If it has vented refrigerant to the atmosphere, correct the problem with the A/C compressor clutch or clutch circuit, then replace the relief valve (see A/C COMPRESSOR RELIEF VALVE REPLACEMENT ).
The A/C compressor relief valve has vented refrigerant NOTE: This indicates the A/C system pressure was very high	Probable cause: A high-side restriction, the A/C condenser/radiator fans are inoperative, or the A/C compressor clutch is not disengaging If the fans and A/C compressor clutch operate normally, recover refrigerant (see REFRIGERANT RECOVERY ), and check for restrictions If the A/C compressor clutch will not disengage, troubleshoot the A/C compressor clutch circuit (see A/C COMPRESSOR CLUTCH CIRCUIT TROUBLESHOOTING ), and check for mechanical problems (see A/C COMPRESSOR CLUTCH CHECK ) If the fans are inoperative, troubleshoot the fan circuits (see RADIATOR AND A/C CONDENSER FAN LOW SPEED CIRCUIT TROUBLESHOOTING )	Powertrain DTCs (see GENERAL TROUBLESHOOTING INFORMATION )
HDS does not communicate with the climate control unit or the vehicle	Troubleshoot the DLC circuit (see DLC CIRCUIT TROUBLESHOOTING )
Insufficient heating	Check the coolant level (see COOLANT CHECK ) Check the radiator cap (see RADIATOR CAP TEST ) Check the coolant temperature during normal operation Check the heater core inlet hose temperature: If it is COLD, check for restrictions in the hose, a damaged or leaking thermostat, or a damaged or leaking water pump If it is HOT, check for restrictions in the heater core. Back flush or replace the heater core Do the air mix control motor test (see AIR MIX CONTROL MOTOR TEST ) Check the blower motor unit for obstructions Check for air leaks around the ducts and vents	Climate control DTCs (see HOW TO CHECK FOR DTCS WITH THE HDS ) Damaged cylinder head gasket