Global Customer Symptom Code (GCSC) Chart
| Symptom | Action |
|---|---|
| Driver Aid and Information > SYNC > Software Updates > Command Not Recognized | GO to Pinpoint Test C |
| Driver Aid and Information > SYNC > Software Updates > Inoperative | GO to Pinpoint Test A |
| Driver Aid and Information > SYNC > Software Updates > Inoperative | GO to Pinpoint Test B |
| Driver Aid and Information > SYNC > Software Updates > Inoperative | GO to Pinpoint Test C |
| Driver Aid and Information > SYNC > Software Updates > Unable to Connect | GO to Pinpoint Test A |
| Driver Aid and Information > SYNC > Software Updates > Unable to Connect | GO to Pinpoint Test B |