Driver Airbag Inflator (RC-P81-15)
Publication date: 2015-01-01Reference number: RC-P81-15
Supersedes refnos: P81
DRIVER AIRBAG INFLATOR
TECHNICAL SERVICE BULLETIN
| CHRYSLER: | 2004-2007 Dodge RAM 1500/2500/3500 Pickup, Durango: 2005-2007 Chrysler 300, Dodge Charger, Magnum, Dakota; 2007 Chrysler Aspen, |
IMPORTANT SAFETY RECALL
P81/NHTSA 14V-817
This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).
This interim notification letter is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Dear: (Name)
FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain 2004 through 2007 model year Dodge RAM 1500/2500/3500 Pickup, 2004 through 2007 model year Dodge Durango, 2007 model year Chrysler Aspen, 2005 through 2007 model year Chrysler 300/Dodge Charger/Dodge Magnum, and 2005 through 2007 model year Dodge Dakota vehicles.
The problem is... The driver airbag inflator housing in your vehicle may rupture, due to excessive internal pressure, during normal airbag deployment events. This condition is more likely to occur if your vehicle has been exposed to high levels of absolute humidity for extended periods of time. Excessive internal pressure, during airbag deployment events, could result in an increased chance of occupant injury during certain crash conditions.
What your dealer will do... FCA intends to repair your vehicle free of charge (parts and labor). However, the parts required to provide a permanent remedy for this condition are currently not available. FCA is making every effort to obtain these parts as quickly as possible. FCA will contact you again by mail, with a follow-up recall notice, when the remedy parts are available.
What you must do to ensure your safety... Once you receive your follow-up notice in the mail, simply contact your Chrysler, Jeep, Dodge, or RAM dealer right away to schedule a service appointment.
If you need help... If you have questions or concerns which your dealer is unable to resolve, please contact the FCA Recall Assistance Center at 1-800-853-1403.
Please help us update our records by filling out the attached prepaid postcard if any of the conditions listed on the card apply to you or your vehicle. You may also update this information on the web at CCCCCCCCCCCCCCCCCCCCCCCCCC
If you have already experienced this condition and have paid to have it repaired, please send your original receipts and/or other adequate proof of payment to the following address for reimbursement: FCA US Customer Assistance, P.O. Box 21-8007, Auburn Hills, MI 48321-8007, Attention: Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.
If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Services/Field Operations
FCA US LLC
Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.