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Incomplete Latch Cinch - No Pawl Transition

NOTE: After making any repairs, perform BODY VERIFICATION TEST  under VERIFICATION TESTS.
  1. Turn ignition on. Using scan tool, record and erase DTCs. Turn ignition off. Wait approximately 10 seconds. Turn ignition on. Operate power sliding door several times if possible. Recheck for DTCs. If INCOMPLETE LATCH CINCH - NO PAWL TRANSITION resets, go to next step. If INCOMPLETE LATCH CINCH - NO PAWL TRANSITION does not reset, system is okay at this time. Check for intermittent poor connections or faulty circuits. See POWER DOOR LOCKS in appropriate SYSTEM WIRING DIAGRAMS article in ELECTRICAL.
  2. Visually inspect sliding door for proper alignment, damaged strikers, damaged latches or obstructions. Repair as necessary. If possible, check operation of sliding door on a known-good vehicle. If sliding door effort is excessive, diagnose power sliding door. See TROUBLE SHOOTING in POWER SLIDING DOORS & LIFTGATE article. If sliding door effort is not excessive, go to next step.
  3. Turn ignition off. Disconnect Power Sliding Door Module (PSDM) connector C2. See POWER SLIDING DOOR MODULE  under REMOVAL & INSTALLATION. Locate and disconnect sliding door latch sensing switch connector. See Figure. On left sliding door, using DVOM, measure resistance between sliding door latch sensing switch connector terminals No. 1 (Black/Gray wire) and No. 4 (Black/Gray wire) and PSDM connector C2 terminal No. 20 (Black/Tan wire). See Figure & Figure or Figure . On right sliding door, using DVOM, measure resistance between sliding door latch sensing switch connector terminals No. 1 (Black/Yellow wire) and No. 4 (Black/Yellow wire) and PSDM connector C2 terminal No. 20 (Black/Tan wire). On all doors, wiggle wiring harness with DVOM connected. If resistance is steady at 5 ohms or less at both terminals, go to next step. If resistance is greater than 5 ohms or varies at either or both terminals, repair open in ground circuit between PSDM and sliding door latch sensing switch. See POWER DOOR LOCKS in appropriate SYSTEM WIRING DIAGRAMS article in ELECTRICAL.
  4. Using DVOM, measure resistance of Orange/Yellow wire between sliding door latch sensing switch connector terminal No. 2 and PSDM connector C2 terminal No. 13. Wiggle wiring harness with DVOM connected. If resistance is steady at 5 ohms or less, go to next step. If resistance is greater than 5 ohms or varies, repair open in Orange/Yellow wire.
  5. Using DVOM, measure resistance between ground and sliding door latch sensing switch connector terminal No. 2 (Orange/Yellow wire). Wiggle wiring harness with DVOM connected. If resistance is 5 ohms or less or varies, repair short to ground in Orange/Yellow wire. If resistance is greater than 5 ohms, replace sliding door latch sensing switch assembly.
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