Emissions Recall 25E-A02: Program Control Units (SI B12 04 25)

EMISSIONS RECALL 25E-A02: PROGRAM CONTROL UNITS

SERVICE CAMPAIGN BULLETIN

SERVICE INFORMATION

This Service Information Bulletin (Revision 2) replaces SI B12 04 25 dated April 2025.

What's New: 

• This Service Action has been upgraded to an Emissions Recall
• Situation updated
• Procedure updated
• Parts Information added

AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as "Open" when checked either in AIR, AWP, Campaign Summary or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible. As of April 25, 2025, you can see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION

BMW AG has issued an Emissions Recall (effective April 24, 2025) on certain Model Year 2023 - 2025 BMW vehicles that were produced between July 12, 2021, and April 11, 2025.

Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Emissions Recall, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. 

As a result of a data input error, certain fault memories are permanently stored. The permanent storage of fault memories does not comply with the legal specifications of the authority (California Air Resources Board - CARB).

The fault has no effect on the use of the vehicle by the customer.

CAUSE

Software error.

CORRECTION

Program the control units.

PROCEDURE

Determine what is the vehicle's current I-level by either using AIR or the Key Reader/Aftersales Workplace (AWP) application.

RSU and programming procedure: 

It must be checked whether the customer has already downloaded the required software in the vehicle via Remote Software Upgrade (RSU)  but has not yet installed it. In this case, programming must be carried out via RSU  as described under point A. 

A detailed description of the procedure can be found in the dealer portal (COMPASS article 80383)  .

1. Check whether programming via RSU is possible 

   If the requirements listed below are met, the processing of the technical campaign must be carried out via RSU.

   Check the available RSU offering either via Connected Drive Dealer Cockpit or directly in the vehicle in the app.

   1. Check the available RSU offering in the vehicle app 
      1. Open the "System Settings" vehicle app and select "Remote Software Upgrade".
      2. The version of the software that is currently installed in the vehicle is shown in the upper area. The version of the software that will be installed in the vehicle via Remote Software Upgrade is also displayed.
      3. If the software version to be installed is 03/2025.47  or higher, start the RSU installation in the vehicle and follow the instructions in the vehicle. If the software version to be installed is lower, proceed with point B "Programming via ISTA".
      4. After approx. 30 minutes, you must check in the vehicle whether the RSU installation has been carried out successfully and that at least software version 03/2025.47  has been installed.
      5. Activate the drive-ready state. To do this, actuate the Start/Stop knob while applying the brake pedal.
   2. Check the available RSU offering via the Connected Drive Dealer Cockpit 
      1. Select the vehicle in the Connected Drive Dealer Cockpit by entering the 17-digit vehicle identification number.
      2. In the Standard Connectivity  menu, select the "Remote Software Upgrade" item (scroll through the menu if necessary).
      3. Open "Remote Software Upgrade".
      4. Select the "Current Upgrade" tab.
      5. Check whether the available I-level corresponds to the I levels specified under point B or higher I levels.
      6. Check whether this I-level is ready for installation.
      7. If the I-level to be installed is correct, start the RSU installation in the vehicle and follow the instructions in the vehicle. If the I-level to be installed is lower, proceed with point B "Programming via ISTA".
      8. Exit and lock the vehicle.
      9. After approx. 30 minutes, you must check in the vehicle whether the RSU installation has been carried out successfully and that at least software version 03/2025.47  has been installed.
      10. Activate the drive-ready state. To do this, actuate the Start/Stop knob while applying the brake pedal.
   NOTE: If Check Control messages (CCM) are displayed in the vehicle after successful installation, let the vehicle go to sleep and then check whether the specified I-level or a higher I-level has been installed.

   It is recommended to exit and lock the vehicle during installation. Make sure that no device is connected to the on-board diagnosis connector (e.g. ICOM). No further interaction is required during installation.

   The vehicle requires no connectivity as the software has already been downloaded. This means that the vehicle can also be parked in an underground car park, for example.

2. Programming via ISTA 
   • Connect the battery charger to the vehicle
   • Connect the programming system to the vehicle (ISTA 4)
   • Determine the measures plan
   • Accept or work through the entire measures plan with the control units to be programmed/encoded and, if necessary, activated
   • Follow the rework list
   • Depending on the rework list, carry out a vehicle test and delete the fault memory, if required

ISTA 4.53.1x with installed service data package is required for the programming/encoding. 

The fault elimination is included from the following I-level versions: 

• I-level S18A-25-03-547 or later  (available from ISTA 4.53.1x, publication planned from 25/04/2025)
• I-level G070-25-03-547 or later  (available from ISTA 4.53.1x, publication planned from 25/04/2025)
• I-level U006-25-03-547 or later  (available from ISTA 4.53.1x, expected publication from 25/04/2025 onwards)

The programming must be carried out using the I-levels given above or a later one!  Please observe the information regarding programming in the workshop system and the corresponding notes in the user documentation.

LABEL INSTRUCTIONS

After the vehicle has been checked and corrected, obtain a label (SD 92-435) and with the indelible marker provided, legibly print the Recall name, Recall number, and dealer code (5 digits) on the "Emissions Recall Campaign Completed Label" (see illustration). Peel the label from its backing and affix it to the right passenger) rear side of the hood in the engine compartment, close to windshield.

For California centers only: It is required by the California Code of Regulations that an executed orange "Vehicle Emission Recall - Proof of Correction" certificate (SD92-084, see illustration) be provided to each customer (for vehicles registered in the state of California), once the Recall on his or her vehicle has been completed.

PARTS INFORMATION

Refer to SI B10 02 15 for label ordering information.

CLAIM INFORMATION

During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign repairs open, the programming and encoding procedure may only be invoiced one time.

Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level or higher instead when applicable (This includes 00 00 006 or 00 00 556, 61 21 528, and 61 00 730). 

Please be sure to also perform any additional before and/or after work (including attaching labels) as required by the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined in the corresponding Service Information Bulletin. 

As determined by the above, reimbursement for this Recall will be via normal claim entry utilizing the work package information below that applies.

Plusposition (+)	Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Main work	The vehicle arrives for this Action, no other Main work will be performed/claimed during this workshop visit

Repair Code:

0099770200

Below are the special flat rate labor operation code choices for this action.

Before delivery of the vehicle to the customer or as part of a workshop visit (associated work) 

Repair Code:

0099770200

Gx F9x U1x Program control units

Remote Software Upgrade (RSU) Status - Ready to be Installed. 

Work Package	Labor Operation	Description	Labor Allowance
# 1	00 78 573	Remote Software Upgrade performed (Plusposition)	2 FRU
Or:
# 2	00 78 061	Remote Software Upgrade performed (Main work)	3 FRU

Or:

FEEDBACK REGARDING THIS BULLETIN

Technical Feedback	To submit feedback for the technical topic of this bulletin: Submit your feedback in the rating box at the top of this bulletin
Warranty Feedback	To submit feedback for the CLAIMS section of this bulletin: Submit an IDS ticket to the Warranty Department, or use the chat available in the Warranty Documentation Portal
Parts Feedback	To submit feedback for the PARTS section of this bulletin: Submit an IDS ticket to the Parts Department