Instrument Cluster Control Module -J285- Clock Time Changes, Clock Does Not Keep Correct Time (U.S. Only) (GROUP 90, NO. 18-01)

WARNING: This page is about the Beetle #PinkBeetle, 2D Convertible, which is a different variant/trim than selected.

Publication date: 2018-04-25
Reference number: GROUP 90, NO. 18-01
Supersedes refnos: 2051035

INSTRUMENT CLUSTER CONTROL MODULE -J285- CLOCK TIME CHANGES, CLOCK DOES NOT KEEP CORRECT TIME (U.S. ONLY)

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 90, NO. 18-01 (2051035), Date of Issue: April 25, 2018

VOLKSWAGEN:	2017 Beetle, Beetle Convertible
GROUP:	90 - Instruments

SERVICE INFORMATION

APPLICABLE MODELS AND YEARS

Model(s)	Year	Eng. Code	Trans. Code	VIN Range From	VIN Range To
Beetle	2017	All	All	AT_HM600000	AT_HM625739
Beetle Convertible	2017	All	All	AT_HM800000	AT_HM815384

CONDITION

90 18 01 April 25, 2018 2051035

Instrument Cluster Control Module -J285- Clock Time Changes, Clock Does Not Keep Correct Time (U.S. Only)

One of the following conditions is present:

The clock time has been set in the instrument cluster, but is later found to have changed.

The clock will not keep the correct time, or appears to reset randomly.

Tip: In this vehicle model, only the instrument cluster stores the clock time. The clock time shown in the radio MIB display is received from the instrument cluster.

TECHNICAL BACKGROUND

A software-related deviation in the control module of the instrument cluster.

PRODUCTION SOLUTION

Improved software version 0508 used in production starting CW14/17.

SERVICE

Procedure

Using software version management (SVM), update the software of the instrument cluster (diagnostic address 17).
To perform the software update after the full vehicle scan at GFF start-up:
Click on the "Special Functions" tab in O.D.I.S. and select "Adapting Software".
Follow the on screen prompts using the SVM unit code as listed in the table below.

NOTE: Prior to launching the O.D.I.S. service diagnostic applications and starting control module update process, confirm Date/Time & Time Zone.
The Windows date/time and time zone settings are used by the diagnostic software as a component of the diagnostic logs submitted for warranty purposes. If the date/time and time zone are incorrect on submitted diagnostic logs, warranty claim reimbursement may be questioned and/or delayed.
Ensure date/time etc. settings are correct as follows:

From the Windows desktop toolbar, double click on the local time indicator (typically found in the lower right corner of the desktop).
Use the tabs to ensure the current date/time, and time zone applicable to your location is set correctly.

Tip:

To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603 "Software Version Management".

The SVM Process must be completed in its entirety so the database receives the update confirmation response. A warranty claim may not be reimbursed if there is no confirmation response to support the claim.

O.D.I.S. tester: The O.D.I.S. tester patch version 4.0.0 and the baseline version 2.33.3 or higher must be installed.

Connect an InCharge 940 (INC-940) or GRX3000VAS battery tester/charger to the vehicle battery.
Make sure that during the software update no electro-magnetic radiation sources (for example, mobile phones or cordless phones) are used in or near the vehicle.
A cable connection between the O.D.I.S. tester and the vehicle must be used. When using a Bluetooth or WIFI connection (diagnostic tool) the software update may fail.
During the software update switch the hazard warning lights on to ensure a constant CAN data bus activity of the vehicle.

SOFTWARE INFORMATION

Part Number	Old Version	New Version	SVM Unit Code
5C5 920 976 D	SW 0506	SW 0508 (or higher)	3EFF
5C5 920 976 J	SW 0506	SW 0508 (or higher)	3EFF

WARRANTY

WARRANTY INFORMATION

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures Manual ⁽¹⁾

Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Beetle

2017

All

AT_HM600000

AT_HM625739

Beetle Convertible

2017

All

AT_HM800000

AT_HM815384

SAGA Coding

Claim Type:

Use applicable Claim Type ⁽¹⁾

Service Number:

Damage Code

HST

Damage Location (Depends on Service No.)

9025

0039

Use applicable when indicated in Elsa (L/R)

Parts Manufacturer

Beetle, Beetle Convertible

MM5 ⁽²⁾

Labor Operation ⁽³⁾: Charge Battery

27068950 = 10 TU

Labor Operation ⁽³⁾: Update Programming

See GFF Time expenditure

Causal Part: Select Labor Operation

01500000

Diagnostic Time ⁽⁴⁾

GFF Time expenditure

01500000 = Actual GFF Printout - 50 TU Max.

YES

Road Test

01210002 = 00 TU
01210004 = 00 TU

Technical Diagnosis

01320000 = 00 TU max.

Claim Comment: Input "As per Technical Bulletin 2051035" in comment section of Warranty Claim.

⁽¹⁾	Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

⁽²⁾	Code per warranty vendor code policy.

⁽³⁾	Labor Time Units (TUs) are subject to change with ELSA updates.

⁽⁴⁾	Documentation required per Warranty Policies and Procedures Manual.

REQUIRED PARTS AND TOOLS

No special parts required.

TOOLS INFORMATION

Tool Description	Tool No:
Midtronics Battery Tester/Charger	InCharge 940 (INC-940) or GRX3000VAS
VAS Diagnostic Tool	VAS 6150/X & VAS 6160/X and ODIS Service with: current online updates

ADDITIONAL INFORMATION

All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.

DOCUMENT CONTROL REVISION

Instance Number	Published Date	Version Number	Reason For Update
2051035/1	4/25/18	V901801	Original publication